This study aims to determine the level of service quality (SERVQUAL) for umrah package preparation at PT. Marco Tour and Travel Jakarta. Umrah is a journey of worship for Muslims that requires careful preparation. Customers who engage the umrah service go through various procedures such as administrative...

This study aimed to measure the influence of social media influencers, destination image, and brand image on the purchase intention of tourists who visited the Bratan Lake, Bedugul, a major tourist attraction. The study population comprised foreign tourists; the sample size was 179. Respondents were...

The digital era has changed the world. Some professions will be wiped out or will grow with technology, and the accounting profession is predicted to be one of the professions that will be significantly impacted. Some accounting tasks will be lost. Accounting vocational education should consider the...

This paper explores organizational ambidexterity implementation in Angkasa Pura II as one of the business transformation strategies. A transformative organization must be able to explore new business as well as exploit existing business portfolios. The exploration is achieved by an existing business...

Motor vehicle insurance is the best known general insurance business line. Usually, insurance companies receive customers through insurance agents, but there are times when customers are less comfortable when dealing with insurance agents. Hence, insurance companies can take advantage of their official...

This study analyzes the growth of life insurance premiums in the gross domestic product (GDP) under inflation risk and compares this growth for Indonesia and Philippines using life insurance premiums-to-GDP and inflation data from 1990 to 2015. The sample was assembled through proportional sampling,...

Currently, the process of archive digitization, especially from paper archives to digital format, is an option for companies to store their documents more efficiently and effectively. In addition, it can make document retrieval easier. However, although digitization is supported by Regulation No. 8 of...

A holistic evaluation of training programs for migrant workers is critical for creating policies to help financial institutions increase awareness of workers’ remittances. This paper proposed research and development using the Five Phase Spiral Design Teaching Model. Indonesian migrant workers’ viewpoints...

Service quality is complex because it is a multi-dimensional construct. Until recently, there has been no consensus among researchers on what the best dimensions and models are that can be used to evaluate the quality of services in college learning institutions. Even though there are more recent models,...

E-commerce transactions can be completed quickly and efficiently anytime and anyplace using the Internet. That characteristic creates problems in applying a transparent and fair tax regulation. The Organization for Economic Co-operation and Development addresses four types of e-commerce transactions:...

This study aimed at developing the transfer pricing aggressiveness measurement and empirically testing the effect of the corporate governance (CG) mechanism on the aggressiveness of transfer pricing. The transfer pricing aggressiveness measurement was developed using PMK No. 213/PMK.03/2016 and regulation...

In recent years, Indonesia has begun to develop its information and communications technology. Along with the development and spread of the use of information and communications technology in everyday life, the need for information, business world, and community responsibility has also increased, including...

Internationalization of small and medium-sized enterprises (SMEs) has garnered much academic attention in terms of reasons and methods. Most of the studies adopt one of the three commonly used approaches: economic, network, and organizational. Each approach illustrates one’s viewpoint but does not provide...

With its many advantages over conventional commerce, e-commerce as a new form of business is rapidly growing. This study discusses tax aspects of e-commerce transactions on an online marketplace in Indonesia, including corporate income taxation, withholding, and value- added taxation. After reviewing...

This study aimed at analyzing whether there is a significant and positive correlation between the ratio of the regional revenue and the size of the local government and the ratio of regional spending and income per capita of the resident of a local region with the accessibility of Internet financial...

The advancement of technology and e-commerce has created a new problem in taxation policy. Most countries, including Indonesia, face the tendency of tax avoidance practices as e-commerce practices can bypass states’ territorial boundaries. In Indonesia, the government has only constructed a regulation...

This descriptive analysis examines the difficulties of taxing income from online peer-to-peer rental services (e.g., Airbnb, Airy Rooms) in Indonesia. We collect and review data from scholarly and professional literature and documents. Our discussion reveals that Indonesia’s self-assessment system whereby...

In the digital era, one cannot deny that the virtual world has been vital in all activities. This makes owners of companies vulnerable to cybercriminals in terms of the personal data security of both customers or consumers. This necessitates cyber insurance products designed to protect vulnerable parties....

Campus restaurants offer benefits to students who live on campus, live with their parents, or live in boarding houses, and they present opportunities to other businesses in the area. However, running a business as a food-service entrepreneur can be challenging because one needs an understanding of the...

This study evaluates the disclosure of corporate social responsibility (CSR) information and its relation to profitability using a qualitative approach with a high level of content analysis. This study collects and analyzes data and information obtained from literature. The results indicate that there...

E-government is one form of public administration reform in Indonesia that is increasingly related to the pursuance of good governance. Through the implementation of the Jakarta Investment and One Stop Service (PTSP) Digital Administration, the city government continues to minimize maladministration...

This research explores several studies on the role of digital technology in environmental sustainability, corporate social responsibility performance (CSRP), and earnings quality. CSRP is expected to strengthen the quality of earnings in the financial statements of the company. This literature review...

The evolution in banking financial technology shifts banking services from traditional transaction services to modern banking services. This breakthrough changes the way in which banking transactions are performed. Banks should thereby rethink their business strategy to compete in the era of technological...

Due to advancements in information technology, digital books (i.e., books published in digital form) are becoming increasingly used in the field of education, especially in Indonesia. Although previous studies have focused on the advantages of using digital books in educational activities, such as influencing...

Developments in the areas of science and information technology affect the industrial and educational realms in Indonesia. Technological advances require teachers as educators to create innovative virtual learning media that can support students’ understanding either theoretically or practically. Considering...

This research aims to analyze the effect of convenience and self-efficacy on the consumption experience, including the mediating effect of emotion. Data used in this study are primary data obtained by questionnaires of 300 respondents. The sample collection techniques use purposive sampling. Validity...

Small and medium entrepreneurs need mobile accounting applications that can be used to create financial reports to review the financial condition of their businesses. Existing accounting applications are now widely used by small and medium entrepreneurs. In this study, the effectiveness of mobile accounting...

An agricultural extension, plant breeder, and plant research animation video was produced to provide information and insights about the agricultural profession to elementary and high school students. Advancing agriculture is the job of the Indonesian Agency for Agricultural Research and Development (IAARD)....

This study focuses on the implementation of a cashless payment method in a canteen at the University of Indonesia (UI). In cooperation with Bank Negara Indonesia, the university introduced a smartcard (TapCash) that acts as an identification card and a digital payment method on or off-campus. Based on...

This research explains the process of filing a claim, as well as one Indonesian health insurance company’s decision-making process regarding medical claims. The research is descriptive and qualitative, and the data was collected using observations, interviews, and relevant company documents. In the claim...

The rapid development of E-commerce has radically changed financial accounting methods and theory. In this paper, we use a descriptive analysis to show that E-commerce revenue may be tallied via gross or net methods, depending on several guidelines. The role of the supplier can also have a significant...

This paper discusses the implementation of a new curriculum in the Financial and Banking Administration Study Program at the Universitas Indonesia’s Vocational Education Program, and more specifically, aspects of educating students in the area of character for work readiness in this digital era. It is...

In responding to strategic environmental change, the directorates of government agencies are heavily influenced by their human resources. One factor that affects the achievement of organizational goals is employee satisfaction because it is a precondition for increased productivity, responsibility, quality,...

Rapid technological developments are affecting the intersection of life and the nation’s economy, causing a disruption in the way humans interact and communicate. This change affects the way in which economic activities are conducted place, especially in marketing, where customer retention is the most...

Information systems are required by some private national companies to help employees work more efficiently and effectively. PT X uses a Sleekr application for all employees. The goal of this study was to determine the perceived ease of use and usefulness of the Sleekr application, for which a descriptive...

This study aims to assess the experience during the apprenticeship of student career selection. The research design uses a questionnaire and a sample of the students of the class of 2015 who have completed a 3-month to 4-month apprenticeship with either KAP or another company in one of three concentrations:...

This purpose of this study is to examine the relationship between managerial overconfidence and the prediction of bankruptcy and likelihood of the auditor’s hesitation of the company’s going concern over the financially distressed companies listed on the Indonesian Stock Exchange during 2014–2016. Managerial...

The purpose of this study is to identify the role of information technology in supporting the accountant profession in the era of Industry 4.0. The method used in this study is a descriptive analysis. The results of this study indicate that information technology through the application of digital data...

A well-educated workforce is crucial for Indonesia as it engages with the Association of Southeast Asian Nations (ASEAN) Economic Community because the country must foster the ability to compete in an increasingly fluid and competitive regional landscape. However, Indonesia’s international standard research...

This article describes the experience of the Open University in developing a distance education program for a diploma (D-III) in Medical Records and Health Information Management (MRHIM = Rekam Medik dan Informasi Kesehatan = RMIK) A new rule in Indonesia stated that health personnel must be upgraded...

Sick Building Syndrome (SBS) occurs due to poor design of buildings. The environment of the building, which is in operation, and the sustenance of the human body are closely related to one another. A building that is designed without focusing on temperature, humidity, airflow, and lighting can lead to...

Background: Health promoting hospitals (HPH) need to be well-managed to generate good quality program activities. This study was conducted to explore this in depth, and a comprehensive description of the process and problems found in the management of HPH at a private hospital in Lamongan, East Java....

One of the dimensions of patient satisfaction is patient waiting time, which is influenced by several factors, including patient registration service time. The reliability of the registration officer and the computer device used influence the timing of patient registration services. The reliability of...

A hospital’s success is determined not only by its profitability but also by patient and provider satisfaction. Provider satisfaction affects the quality of patient services. In a hospital setting, nurses have the most hours of contact with the patient as nurses are on call 24 hours a day. For this reason,...

Herniated nucleus pulposus (HNP) is a situation where the annulus fibrosus along the nucleus pulposus is protruding into the spinal canal. HNP patients often complain of back pain radiating to the lower limbs, especially when bending activity. Rehabilitation programs do help reduce pain. The aim of this...

The transfer of information between health professionals through safe referral services in hospitals is an important requirement for hospital accreditation. The Clinical Authority Information System is an information system used in RS X to provide safe referral services for patients. This study aims...

A sedentary lifestyle or lack of physical activity can cause various diseases and metabolic disorders, such as diabetes. The primary problem faced by diabetics is increased glucose concentrations in the blood. Diabetes can be prevented by exercising regularly or by increasing daily physical activity....

This study attempted to explain the level of fine motor abilities of preschool children. Researchers used a visual motor skill measurement instrument by Morrison F. Gadner, which is commonly used in psychology and mengadopi some of today’s developed methods. This test does not justify a child’s motor...

To achieve high-quality healthcare, patient safety must be regularly monitored and improved. Moreover, accreditation of healthcare facilities has been increasingly requested in recent years. In Indonesia, mobile applications can be a tool for community healthcare centers (Puskesmas) to assess their accreditation...

Indonesian women’s enrollment in education is showing progress. According to the 2015 national census, 7.92% of the total female population chose to enter university. However, the question remains: what are the plans of Indonesian women with postgraduate education in terms of their involvement in the...

With an active and engaged citizenry, the picturesque city of Bandung, the capital of West Java province, has become a major city in Indonesia. Keeping with the times, Bandung’s erstwhile mayor and the current governor of West Java, Ridwan Kamil, has maintained an active social media presence and continues...

As the digitalization of broadcasting allows for the efficient use of the limited number of frequency channels, many players are able to join the broadcast industry. While many countries have had digital broadcasting for many years, Indonesia will only implement it in 2020. Broadcast migration from analog...

Social creativity is one of the main keys to the continuity and sustainability of creative tourist attraction developments. The sustainability of social creativity occurs when the community is directly involved as active participants in the creative activities and also economically benefits. This study...

A decreasing interest in traditional art forms is one of the influences of globalization in Indonesia. The traditional art of wayang was recognized by United Nations Educational, Scientific, and Cultural Organization (UNESCO) in 2003 as a Masterpiece of the Oral and Intangible Heritage of Humanity and...

In the modern era, it has become very popular to share travel experiences on the Internet. This study focuses on a common trend among tourists: the travel experience toward positive and negative travel experience’s review shared on TripAdvisor. The study analyzed a sample of the top five most visited...

Mass Rapid Transit (MRT) Jakarta, a new mode of transportation in the city currently in its construction phase, will be operational by 2019. To open this new transportation mode for public use, its construction phase requires massive public communication to gain support and build public interest. One...

The ease of producing digital photos creates more and more photo archives. Not all digital photos become archive photos, only photos that have historical value. Digital photo archives that naturally include one electronic archive require special management. The management of a good photo archive will...

Vocational education in librarianship faces digital era challenges. There are some barriers that librarians will need to overcome to compete amidst these challenges. On this note, this research seeks to evaluate students’ responses to the Management Information and Document (MID) Program of the Class...

This study discusses the needs of photograph archives’ digitization at the Department of Library and Archives of DKI Jakarta Province or, in Bahasa, called Dinas Perpustakaan dan Arsip Daerah Jakarta. This is includes understanding what photo archives are, their value, and the need to digitize them....

This paper intends to examine the effects of digital capabilities on the co-creation of the experience of Indonesia’s marine tourism destinations from the perspective of international visitors sailing into Indonesia on yachts. Data were collected from questionnaires administered to tourists as they were...

This article explores Indonesian children’s views about humorous advertising on YouTube in the light of advertising effectiveness. The participants were 840 children aged 7 to 12 years, who were students at both public and private elementary schools. The study was carried out in a natural setting. The...

This paper examines the relationship between the type of humor and effectiveness of advertisements for dairy products on Indonesian children. A quantitative approach was used to analyze the type of humor found in dairy product advertising. A total of 840 students at both public and private schools, aged...

Humor is of value as a means of communication in a broad sense. Although humor often appears in advertisements, researchers tend to treat humor for advertising effectiveness to explore the use of humor-based advertising appeal in advertisements aimed at Indonesian children. The author conducted a systematic...

This study examined the consumer behavior displayed by children toward digital advertising. Children’s marketing is a very competitive domain. In the current era of digitalization, sometimes digital audiovisual advertising is the only medium through which marketers can communicate with children. Hence,...

The purpose of this study was to compare the cultural heritage tourism preservation in two heritage sites: Kota Tua Jakarta in Indonesia and Old Town Central in Hong Kong. This was done to produce cross-national comparisons in similarities, differences, and how the sites are preserved. The study focused...

This essay is an ethnographic study of communication practices within the fujoshi community in Indonesia that analyses three main issues: how a women becomes a fujoshi, the practice of shipping as a communication phenomenon, and social stratification within the fujoshi community. Our analysis applies...

At Ma’had ABC, a religious education institution, the Arabic language program plays an important role, especially in Islamic da’wah and diplomatic relations between Indonesia and Saudi Arabia. Since 9/11, however, the development of the Arabic language program has stalled due to the decline of aid from...

Jember Fashion Carnaval (JFC) is a cultural event created by a prominent fashion designer in Jember City. The existence of these events has transformed the City of Jember, which was just a little-known small town, into a city that is widely known nationally and internationally. Events on stage and the...

The working world is a field that is separated according to gender. In the imagination of some societies, for example, domestic work cannot be separated from women’s gender while work in the public domain, remains the domain of men. In the context of such segregation, the work of media journalists whose...

Teachers are required to develop interesting methods for teaching their students, and most of them are young people. They are no longer interested in the traditional way of learning a foreign language, i.e., preparing themselves for learning, listening to their teacher in class, and doing their homework...