Brief Implementation and Challenges of a Cashless Payment Method to Facilitate Financial Inclusion

DOI

10.2991/assehr.k.200331.141How to use a DOI?

Keywords

cashless society, digital finance, electronic payment, financial inclusion

Abstract

This study focuses on the implementation of a cashless payment method in a canteen at the University of Indonesia (UI). In cooperation with Bank Negara Indonesia, the university introduced a smartcard (TapCash) that acts as an identification card and a digital payment method on or off-campus. Based on structured interviews with tenants and buyers (students) at the canteen in 2018, this paper shows that the implementation of a cashless payment method at this cafeteria has advantages and disadvantages. A total of 50,8% of the respondents was positive about this method of payment, while the rest of the group described negative experiences. Factors such as the simplicity and security of using TapCash, as well as certain technical issues, influenced user experiences.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Vindaniar Yuristamanda Putri
AU  - Wiwiet Mardiati
PY  - 2020
DA  - 2020/04/03
TI  - Brief Implementation and Challenges of a Cashless Payment Method to Facilitate Financial Inclusion
BT  - Proceedings of the 3rd International Conference on Vocational Higher Education (ICVHE 2018)
PB  - Atlantis Press
SP  - 184
EP  - 189
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200331.141
DO  - 10.2991/assehr.k.200331.141
ID  - Putri2020
ER  -