The International Technology Management Review

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109 articles
Research Article

Determinants of the Intention of Social Aid Beneficiaries to Use Banking Self-Service Technology (SST)

Faizatul Hiqmah
This study aims to examine the intention of social aid beneficiaries to use banking Self-Service Technology (SST). In general, the social aid beneficiaries have limitations in accessing banking technologies. Therefore, research on the determinants of the intention of social aid beneficiaries in using...
Research Article

Building Trust: A Solution to Increase User’s Satisfaction on E-Money Adoption

Meuthia
Pages: 1 - 10
The main impetus of this study is to test empirically the antecedents of users’ satisfaction on e-money adoption. Trust has been considered as a major concern for this study, which then stimulates system quality and user’s participation. This study uses quantitative approach through an online survey...
Research Article

Enhancing Knowledge Acquisition in Pharmaceutical Organisations based in Pakistan

Muhammad Rafique, Richard David Evans, Rozina Khaliq, Tayyaba Hamid
Pages: 1 - 6
Absorptive Capacity (ACAP) depicts the sequential order of activities connecting externally generated knowledge into an organisation; this involves a company’s ability to acquire new knowledge from an external source, assimilate and transform it, and eventually exploit it via its industrial processes...
Research Article

Testing the Veracity of Supply Chain Management Technology in a Developing Country - Context: A Case Study of Agriculture in Bacolod, The Philippines

Dennis Howard
Pages: 1 - 11
This paper describes in the broad terms, the field of supply chain management and then, in particular, its application to agriculture. Modern supply chain management technologies have a lot to offer in the development of agriculture in developing countries.
Review Article

A Review of Emerging Technology Trends in E-Commerce

Qingxiong Ma
Pages: 1 - 15
After several years of growth, E-commerce has become mainstream and matured. However, the new challenges require that tomorrow’s E-commerce system move beyond the basic functions such as a static website with electronic catalogue and/or a shopping cart towards an intelligent, dynamic, and secure commerce...
Research Article

Forecasting Bangladeshi monsoon rainfall using neural network and genetic algorithm approaches

Shipra Banik, Mohammed Anwer, A.F.M. Khodadad Khan, Rifat Ara Rouf, Farah Habib Chanchary
Pages: 1 - 18
True information about rainfall is crucial for human activities such as the use and the management of water resources, hydroelectric power projects, warning to impend droughts or floods, urban areas sewer systems and many others. This paper investigates the development of an efficient model to forecast...
Research Article

Technology Orientation, Innovation and Business Performance: A Study of Dubai SMEs

Yahya Al-Ansari, Marwan Altalib, Muna Sardoh
Pages: 1 - 11
This study examines how technology orientation interacts with innovation to affect business performance in small and medium-sized enterprises (SMEs) in an emerging market, namely Dubai in the United Arab Emirates. Survey data from 200 Dubai SMEs demonstrated, firstly, that technology orientation influenced...
Research Article

The impact of social media followers on corporate value: An investigation of Australian firms

Patrick Mauder
Pages: 1 - 12
With social media user numbers reaching billions, firms seek to partake in the benefits of investing into social media activities. Existing literature, however, provides little insight as to whether investment in social media adds value for corporations. In particular, it remains difficult to quantify...
Research Article

Exploring the Effects of Personal Carbon Trading (PCT) System on Carbon Emission and Health Issues: A Preliminary Study on the Norfolk Island

Bruce Armstrong, Gary Webb, Alex Hendry, Robyn McDermott, Boyd Swinburn, Egger Garry
Pages: 1 - 11
The Norfolk Island Carbon and Health Evaluation (NICHE) Program is a project to trial the effects of a Personal Carbon Trading (PCT) system aimed at reducing carbon emissions and obesity related behaviours. This paper reports on a series of factor analyses designed to test attitudinal associations from...
Research Article

Indonesia Tax Authority Measure on Facing the Challenge in Taxing Digital Economy

Maria R.U.D. Tambunan, Haula Rosdiana
Pages: 1 - 10
This article is intended to examine the challenges of taxing digital economy due to rapid development of technology in Indonesia. Those changes should be responded equally from the government perspective pertaining to the changes in tax regulation, structure/institutional of tax organization, human resources...
Research Article

E-Governance Maturity Models: A Meta-ethnographic Study

Sayantan Khanra, Rojers P Joseph
Pages: 1 - 9
This study aims to identify the key dimensions that constitute a mature e-Government ecosystem through a systematic review of the existing e-Governance maturity models and a meta-ethnographic approach. The study identifies online presence, facilitating interaction, integrated ecosystem, online payments,...
Research Article

Emoji Use in Computer-Mediated Communication

Emmanouela E. Manganari
Pages: 1 - 11
The purpose of this paper is to provide a critical review of extant knowledge on emoji use in Computer-Mediated Communication (CMC). A compilation of 46 empirical studies published between 1998 and 2020 are presented as a critical review and in a Summary Table that reports the methodology, sample, key...
Research Article

Exploring the perceptive effect of technology allocation on work outcomes among IT professionals

Gunjan Tomer
Pages: 7 - 13
Considering intensive interaction with technology, the effect of technology allocation on IT professional’s work outcomes should not be ignored. Our study thus tries to explore the interplay of technology characteristics and individual factors which in turn will influence the job outcomes. Theoretical...
Research Article

The influence of system quality, information quality, e-service quality and perceived value on Shopee consumer loyalty in Padang City

Wilda Kurnia Putri, Vera Pujani
Pages: 10 - 15
Electronic commerce (e-commerce) developing rapidly in Indonesia in recent years, which is one of effort to expand the reach of marketing to be more effective and efficient. This study aims to examined the effect of system quality, information quality, e-service quality and perceived value to online...
Research Article

The Effect of Information Technology Capability and Quality of Management Accounting Information with Technological Uncertainty as Moderating Variable

Eliada Herwiyanti
Pages: 11 - 17
This study aims to determine the effect of information technology capability and quality of management accounting information with technological uncertainty as moderating variable. Data were collected from respondent represented by accounting managers from the companies that listed in Indonesia Stock...
Research Article

Green Manufacturing Strategy of E-Commerce Express Packaging in China

Ching-Kuei Kao, Ming Sun, Zhi-Bin Tang, Ying-Ping Luo, Feng Zeng
Pages: 11 - 26
With the development of electronic business, the increase in express packages has caused innumerable express packaging wastes that lead to many problems, such as resource waste and environmental pollution. To achieve sustainable development, China should urgently develop green manufacturing of green...
Research Article

Towards a Knowledge Sharing Model for Small Businesses

Jun Xu, Mohammed Quaddus, Xiangzhu Gao
Pages: 12 - 26
Small businesses contribute significantly in economy. However, a significant number of small businesses fail in five to ten years. Can knowledge sharing in these businesses make a difference? Research has found that knowledge sharing enhances organisational competitiveness and growth in medium and large...
Review Article

Recent Research Areas and Grand Challenges in Electronic Medical Record: A Literature Survey Approach

Mohammadreza Najaftorkaman, Amir Hossein Ghapanchi, Amir Talaei-Khoei, Pradeep Ray
Pages: 12 - 21
This study undertook a literature survey to provide a taxonomy that represents research areas of Electronic Medical Record (EMR). We identified the following areas of research and classified them into eight main categories: design and implementation, evaluation, adoption, impacts, medical research, integration,...
Research Article

Modelling of Supply Chains is the Way Forward

Maame Ama Aidoo-Sam, Keith Sloan
Pages: 12 - 21
To demonstrate that modeling of the supply network can be a useful tool for managers.
Research Article

Impact of Knowledge Management on Employee Work Performance: Evidence from Saudi Arabia

Bader Alyoubi, Md. Rakibul Hoque, Ibraheem Alharbi, Adel Alyoubi, Najah Almazmomi
Pages: 13 - 24
Knowledge Management (KM) has become critical in today’s highly competitive, uncertain, and rapidly changing business environment. The objective of this study is to measure the effects of knowledge management processes (knowledge acquisition, knowledge sharing, knowledge creation and knowledge retention)...
Research Article

Examining the Effectiveness of Relationship Marketing Strategies on Medical Tourism

Hung-Chih Lai, Ping-Liang Chen, Chad Lin
Pages: 14 - 24
Medical tourism is one of the fastest-growing industries in the world as many patients are looking to access healthcare services that are not available to them in their home countries. Many hospitals and healthcare centers are now offering numerous products and services in order to fully reap the benefits...
Review Article

Knowledge management in twenty-first century: literature review and future research directions

Jun Xu, Gita Sankaran, Shankar Sankaran, Di Clarke
Pages: 16 - 24
By reviewing 80 knowledge management papers from seven selected journals in the disciplines of information systems, business, management and operations research, we identified the current status, activities and directions of knowledge management research.
Research Article

Intra-industry’ Effects from Mergers on Financial Statements, in and out of Technology-intensive Industries: Evidence from Greece

Michail Pazarskis, George Drogalas, Andreas Koutoupis, Grigorios Lazos
Pages: 16 - 21
The study examines the impact of mergers on accounting performance of Greek listed firms involved in mergers. More specifically, we studied a sample of thirty-two absorbed listed firms in four sectors (primary sector, technology-intensive industrial sector, commercial and services sector, construction...
Research Article

Empirical study of E-Travel Adoption among Small Enterprises in Developing Country

Vera Pujani
Pages: 18 - 27
The objective of this paper is to test the success factor of e-travel model among small travel enterprises (STEs) in Indonesia. The data was collected by e-survey via My3q free online survey. Respondents were 145- users of travel websites chosen employing purposive sampling technique. Research variables...
Research Article

Use of Information and Communication Technology by State Owned Enterprises in Bangladesh: Comparison between privatized and non privatized SOEs

Ahsanullah M. Dewan, Siafullah M. Dewan, Shams Ara Nazmin
Pages: 19 - 32
The objective of this paper is to compare the use of ICT by privatized and non-privatized SOEs to enhance competitiveness and productivity. The paper in particular addresses issues related to: the opportunities of using ICT applications in the value-creating processes for SOEs, and challenges in adopting...
Research Article

Service Sector Role in the ICT Contribution to Economic and Productivity Growth

David N. Wilson, Davis Avison
Pages: 22 - 33
The contribution of information and communications technology (ICT) to economic and productivity growth has traditionally been difficult to calculate because of the complex relationship between them, but this relationships is now better understood with ICT now accepted as a transforming and revolutionary...
Research Article

Key Factors Affecting the B2B E-Commerce Evaluation and Outsourcing Practices in Australian and Taiwanese Hospitals

Chad Lin, Yu-An Huang
Pages: 22 - 41
In recent years, hospitals around the world have started to invest more heavily in business-to-business (B2B) electronic commerce (e-commerce) in an attempt to control their escalating operating costs as well as to maximize their revenue. However, relatively little research has been conducted to examine...
Review Article

Challenges in Seniors Adopting Assistive Robots: A Systematic Review

Arni Ariani, Vasvi Kapadia, Amir Talaei-Khoei, Junhua Li, Pradeep K. Ray
Pages: 25 - 36
This study aimed to explore challenges underlying seniors’ adoption of assistive robots. A systematic literature review involved three stages: the first two stages focused on identifying and selecting relevant papers, followed by extracting and analyzing data from selected papers. Analysis revealed several...
Research Article

Improving Alliance Satisfaction: The Resource Alignment of IT Competency in Small Healthcare Centers

Chad Liu, Yu-An Huang, Geoffrey Jalleh
Pages: 25 - 42
The objective of this research is to establish whether greater deployment of resource alignments leads to more satisfactory alliance. Two research questions are proposed: (1) do organizations which use supplementarity alignment more likely to be satisfied with their alliance activities compared with...
Research Article

Internet Addiction and Mental and Physical Fatigue

Catherine Bachleda, Lamyae Darhiri
Pages: 25 - 33
Although Internet addiction and fatigue are issues of concern among university students, the association between these phenomena has not been examined. In a unique contribution to the literature, this study examined if Internet addiction differentially influenced mental and physical fatigue in a sample...
Research Article

Accounting Information Systems End-User Satisfaction: Evidence of Hong Kong Housing Authority

Steve C.C. Fong, Michael W.H. Ho
Pages: 27 - 41
This research studies the level of satisfaction among end-users of estate management system in a Hong Kong public housing organization. It identifies the interactions of prior experience, perceived usefulness and confirmation for achieving user satisfaction and usage continuance intention. It illustrates...
Research Article

Implementing a Failure Learning Orientation

Grant Alexander Wilson, C. Brooke Dobni
Pages: 27 - 33
Based on interviews with Chief Executive Officers (CEOs) of large U.S. technology companies, this study explored senior management activities that help create a culture that learns from failure. Findings indicate that failure needs to be positively reframed, the process needs to be supported with resources,...
Review Article

Formation and Identification of Strategic Issues in Organizations: A Review and Classification of Current Studies

Bahareh Abedin, Asadollah Kordnaeij, Hasan Danaee Fard, Seyed Hamid Khodadad Hoseini
Pages: 28 - 39
Identification of strategic issues assists organizations to pay attention to what is actually important in their long term decision making. The domain of strategic issue identification is broad, disperse and unclear. Since strategic issues are not predefined, the process of assigning the meaning to these...
Research Article

E-Governance Implementation in Metropolitan and Rural Areas of Bangladesh: An Illustrative Prototype

Gazi Zahirul Islam
Pages: 33 - 49
The goal of this paper is to implement e-governance in a flexible and cost effective manner to suit with current ICT infrastructure in Bangladesh to provide better information and service delivery of the government to the public; and hence promote democratic practices through public participation and...
Research Article

Knowledge Sharing in Doctoral Research

Shankar Sankaran, Jun Xu, Gita Sankaran
Pages: 34 - 43
This paper aims to address issues of doctoral research and supervision, including isolation, lack of resources, candidate-supervisor relationship, quality of supervision, experience of supervisor, match between supervisor and candidate, and quality assurance.
Research Article

A Conceptual Framework for the Acceptance of Drones

Johnny Chamata, Jonathan Winterton
Pages: 34 - 46
The literature on the public acceptance of unmanned aircraft, aka drones, is scarce and undeveloped. This is evident in the absence of theoretical and methodological substantiality in existing research. This research paper suggests a conceptual model for predicting the public acceptance of unmanned aircraft....
Research Article

Business Model Generation for Industry 4.0: A “Lean Startup” Approach

Stratos Baloutsos, Angeliki Karagiannaki, Ioannis Mourtos
Pages: 34 - 45
The emergence of the industrial internet of things that drives the fourth industrial revolution, also known as Industry 4.0 (I4.0), is bringing to the forefront the question of how industrial actors can capture value using such technologies. To answer this question, this paper follows a multidisciplinary...
Research Article

Gender Differences in Intentions to use a Personal Carbon Trading System

Alex Hendry, Bruce Armstrong, Garry Egger, Gary Webb, William Smart
Pages: 37 - 49
Personal carbon trading systems (PCTS) have been hypothesized as one of the measures needing to be considered to combat global warming and reduce carbon emissions (references here). The research described in this paper examines baseline data collected as part of the Norfolk Island Carbon Health Evaluation...
Research Article

A study on the Dynamic Capabilities in Higher Education Institutions ~ Examination on the variation of business organizations from educational settings

Mingchang Wu, Wenlung Chang, Hsiuhsu Lin, Yi-Hsueng Cheng
Pages: 40 - 53
This study purported to explore the dynamic capabilities of facilitating educational improvement in Taiwanese universities of technology, and to further investigate the structural relationships among the five domains of dynamic capabilities. Research data were collected from a sample of 278 administrative...
Research Article

Discovering collection and analysis techniques for social media to improve public safety

Nicky Antonius, L. Rich
Pages: 42 - 53
The use of social media for contemporary knowledge management is growing. Success stories range from the fields of marketing to emergency disaster management. However its application to improve public safety remains elusive. This article outlines a case study of the presence of outlaw motorcycle clubs...
Research Article

Networking in Marketing and Advertising Companies: A Soft System Methodology Approach

Behrouz Zarei, Saeed Azizian, Majid Shishehgar, Setareh Sadeghi
Pages: 42 - 57
Nowadays, the quality and diversification of the services in Iranian marketing and advertising industry are growing. But, providing the customers with marketing and advertising services is still conducted using out-dated, complicated and time-consuming processes. So it seems that revising these processes...
Research Article

An Extended Knowledge Management Framework During the Software Development Life Cycle.

Ali A. Alawneh, Ezz Hattab, Walid Al-Ahmad
Pages: 43 - 62
This paper describes the role of knowledge management and its application in the context of software development. Knowledge management (KM) can be used to capture, organize, and catalo knowledge and experience generated during the software process. The paper proposes a new way of thinking about the role...
Research Article

Strategic Planning for Improving Nongreen Impact Factors of Traditional Coal Logistics in China

Ching-Kuei Kao, Chu-Mei Zhou, Chun-Cheng You, Dao-Lin Zheng, Dai-Rui Li, Qian Wan, Zi-Long Wang
Pages: 46 - 57
Based on the nongreen impact factors of coal logistics and traditional coal companies, this study aims to understand the role of such factors in coal supply, production, distribution, recycling, and waste logistics. Porter’s five forces model is used to analyze the potential competitors, peer competitors,...
Research Article

The Influence of Social Commerce on Consumer Decisions

H.A.H. Hettiarachchi, C.N. Wickramasinghe, S. Ranathunga
Pages: 47 - 58
Today, comprehending consumer behavior is becoming dynamically challenging with the emergence of social commerce. Business organizations are now striving to convince consumers by exploiting the advantage of social support empowered by online social networks. Importantly, social ties in such online social...
Research Article

Automated Digital Archive for Land Registration and Records

Shahriar Khan, Mabruka Toaha, M. Abdul Awal
Pages: 50 - 65
The existing land management system of Bangladesh, which is largely a legacy of the British rule of India, has resisted most attempts at change for close to a century. With millions of land-related lawsuits pending, and tens of millions of people named in land related lawsuits, land management has been...
Review Article

Big Data Applications in Businesses: An Overview

Raza Ur Rehman Qazi, Ali Sher
Pages: 50 - 63
Many businesses are implementing big data applications to improve efficiency and performance; and reduce costs and resource consumption. As digitization has become an integral part of everyday life, data collection has resulted in the accumulation of huge amounts of data that can be used in various beneficial...
Research Article

Managing the Web-based Software Product Development: Towards Feedback Loop Methodology

Gunjan Tomer
Pages: 54 - 62
This paper comments on the challenges and constraints in the internet software development arena. Our study also reviews the methodologies currently adopted by various companies and based on the findings suggest an improved methodology for internet software development. We have adopted an exploratory...
Research Article

An Exploration of Communicating with Textspeak - A Social Presence Perspective

Ying Chieh Liu, Chad Lin, Yu-An Huang
Pages: 54 - 59
With proliferous usage in CMC (Computer-Mediated Communication), textspeak (such as c u means see you) has become common words appears in email, SMS, IM, Blog and Twitter. Little research has explored how text-speak affects people’s intimacy when interacting through CMC tools. Thus, this study investigates...
Research Article

Retired Australian’s use of Information Technology: A Preliminary Study

Joanne Phythian, Julie Tucker, Tim Comber, Bruce Armstrong, Simon Pervan
Pages: 58 - 67
In July 2010, Coffs Harbour, Australia was announced as one of fourteen National Broadband Network (NBN) second release sites and in February 2013, a number of households and businesses in Coffs Harbour had infrastructure installed to enable them to access the NBN (www.minister.dbcde.gov.au). High speed...
Research Article

Exploring the Students’ Attitudes toward Internet Usage for Academic Excellence

Habibur Rahman
Pages: 58 - 63
The Internet is being widely used as an educational tool with numerous potentials. The students who use the Internet for academic purposes especially they can gain more knowledge and enhance cumulative grade point average. The aim of the study is to explore the students’ attitudes toward Internet usage...
Review Article

Digital Transformation, Business Model Innovation and Efficiency in Content Industries: A Review

Rojers P. Joseph
Pages: 59 - 70
Owing to the symbolic, highly digitizable nature of the goods the content industry produces, they are highly amenable to digital transformation with radical consequences for businesses selling information products. Digitization and digital networks can save several costs that are inherent in the brick...
Research Article

Exploring the Role of Size in Use Behaviour of Knowledge Management System: An Australian Study

Jun Xu, Mohammed Quaddus
Pages: 60 - 70
This paper reports a recent study investigating the role of business size in use behaviour of knowledge management system. A knowledge management system use behaviour model was developed from Ventatash et al.’s 1 unified theory of acceptance & use of technology model, and the developed model was tested...
Research Article

Designing a conceptual framework to enhance the success of Business Process Reengineering in hospital environments based on holonic structures

Alireza Movassagh
Pages: 63 - 71
In order to tackle the numerous problems facing with service management in healthcare industry, various quality improvement (QI) techniques are used for improving the quality of services in this section. Among with these techniques, Business Process Re-engineering (BPR) has more potential to solve these...
Research Article

Linking Indigenous Peoples’ Health-Related Decision Making to Information Communication Technology: Insights from an Emerging Economy

Md. Jahir Uddin Palas, Mahfuz Ashraf, Ali Quazi, Helena Grunfeld, Najmul Hasan
Pages: 64 - 81
Indigenous peoples are being marginalised globally from a socioeconomic perspective and are often excluded from mainstream communities for social and/or geographic reasons. Historically, they tend to have lower living standards, including poor health conditions as compared to the rest of the population....
Research Article

Sport Analytics: A Review

Nitin Singh
Pages: 64 - 69
This paper offers a systematic review of research in the emerging field of sport analytics, which is receiving increasing attention in practice and research circles. The purpose of this study is to understand the state of research on application of sport analytics and its emerging sub-fields in business....
Research Article

Geospatial Web Services for Environmental Planning

Iftikhar U. Sikder
Pages: 66 - 79
Environmental planning requires integration of disparate geographic database and services in a distributed environment involving multiple stakeholders. As more and more mapping resources are becoming available, the Web is becoming a confluence of collaborative interactions, negotiations and planning...
Review Article

Data Sharing Challenges and Recommendations for Human Biorepositories: A Systematic Literature Review

Jitendra Jonnagaddala, Toni Rose Jue, Pradeep Ray, Amir Talaei-Khoei
Pages: 68 - 77
Biorepositories collect biospecimens like blood and tissue from the patients along with associated clinical and pathological data. Medical research tends to require sharing of biospecimens and associated data at a large scale across multiple biorepositories. The objective of this review is to identify...
Research Article

Examining the Factors Affecting the Evaluation and Adoption of IT Investments in Pharmaceutical Organizations

Chad Lin
Pages: 71 - 79
Information technology (IT) holds potential for transforming business practices in important ways. For example, it can assist in setting up an infrastructure which supports complex, multiparty trading and transactions among pharmaceutical manufacturers, wholesalers, hospitals, pharmacies, medical supply...
Case Study

Social business for responding to natural disasters: a post-tsunami case study in Indonesian region

Teuku Aulia Geumpana, Mahfuz Ashraf, Rashadul Hasan, Md. Munzur Morshed, Md. Uzir Hossain, Anne Bunde-Birouste
Pages: 71 - 80
Disasters, mostly uncontrollable in nature, outbreak with devastating impacts throughout the world every year. Disasters might happen in any part of the world at any time. Though the aftermath of disasters negatively impacts all walks of life it usually creates casualties and affects the socio-economically...
Review Article

Enterprise Resource Planning (ERP) Systems: Design, Trends and Deployment

Dania Mahmoud Bahssas, Adnan Mustafa AlBar, Md. Rakibul Hoque
Pages: 72 - 81
The Enterprise Resource Planning (ERP) system is a famous widespread solution in business organization which is used and verified the integration and automation of the processes, performance improvements, and cost reduction. However, new innovations in technology trends that forced ERP designers to go...
Research Article

Serious Games in an Information Technology Course: Opportunities, Challenges, and Outcomes

Amir Hossein Ghapanchi, Alireza Amrollahi
Pages: 78 - 86
Serious games (SG) and Game-Based Learning (GBL) have frequently used for teaching purpose in different courses including Information Technology (IT). However, qualitative studies of students’ experience in using this approach have been subject of less attention in the related literature. The current...
Research Article

Barriers to M-commerce Adoption in Developing Countries – A Qualitative Study among the Stakeholders of Bangladesh

Mohammed Mizanur Rahman
Pages: 80 - 91
The purpose of this qualitative study is to explore the key factors that act as a barrier to m-commerce (e-commerce through mobile phone or any wireless device) adoption in developing countries, and to investigate the ways to overcome these barriers. 27 face to face in-depth interviews were conducted...
Review Article

The My Health Record (MyHR) Adoption in General Practices: Literature Review and Future Research Direction

Urooj Raza Khan, Tanveer A Zia, Chris Pearce, Kaushalya Perera
Pages: 81 - 92
Digital health has significant potential in health and healthcare system improvement. My Health Record (MyHR), one of digital health solutions, has been one of the focus in Australia for past few years. Aiming to initiate a study of MyHR adoption in general practices, this paper brings up results of...
Research Article

ICT adoption in affecting organizational performance among Indonesian SMEs

Lucy Chairoel, Setyawan Widyarto, Vera Pujani
Pages: 82 - 93
The objective of this research is to identify conceptually factors affecting ICT adoption and its impact among Indonesian SMEs. The prior studies involve conceptual model of the combination between Diffusion of Innovation (DOI) theory, The technology-organization-environment (TEO) theory, and Iocovou’s...
Research Article

Determinants of the Adoption of Human Resources Information Systems in a Developing Country: An Empirical Study

G.M. Azmal Ali Quaosar
Pages: 82 - 93
This study explores the relationship between innovation, organizational and environmental characteristics, and the adoption of HRIS. After an extensive review of existing literature, a research model and corresponding questionnaire was developed to collect data using purposive sampling method. The targeted...
Research Article

e-Health in Bangladesh: Current Status, Challenges, and Future Direction

Md. Rakibul Hoque, Md. Fahami Ahsan Mazmum, Yukun Bao
Pages: 87 - 96
e-Health has enormous potential to ensure healthcare quality, accessibility, and affordability in developing countries. The application of information and communication technology to healthcare, especially e-Health, is rapidly advancing in Bangladesh. Both the public and private sectors have contributed...
Research Article

Implementation of E-health Record Systems in Australia

Jun Xu, Xiangzhu Gao, Golam Sorwar, Peter Croll
Pages: 92 - 104
Consideration of e-health record systems in Australia started in 2000. Based on the effort to develop stand-alone and state-wide systems, the national Personally Controlled Electronic Health Record system was released on July 1,2012. However this system has been widely criticised, although stakeholders...
Research Article

Factors Affecting Mobile Applications of Remote Security Cameras at Home and Office: An Empirical Investigation in Southern California

Ahmed Elmorshidy
Pages: 93 - 111
This paper aims to assess and evaluate the factors affecting mobile applications used to access and control security cameras at home and office. Survey data from 397 mobile applications users from Orange County and San Bernardino County in Southern California, USA were collected to test the proposed...
Research Article

Role of Community Radio for Community Development in Bangladesh

Md. Anowarul Arif Khan, Md. Mostafizur Rahman Khan, Mahmudul Hassan, Firoz Ahmed, Shah Md. Rauful Haque
Pages: 94 - 102
Community radio is a medium of expressing and sharing views, thoughts, ideas, problems and prospects of rural, disadvantaged, vulnerable and hard to reach population with the mainstream population. As the media of root level people of the disadvantaged areas, Community radio has become popular in recent...
Review Article

Knowledge Creation in Virtual Communities – Exploring Practices in Open Source Software Hacker Communities

Meera Sarma, Thomas Matheus
Pages: 94 - 104
This paper offers an exploratory conceptual and theoretical examination of knowledge creation within virtual communities of hackers. By distinguishing between different types of virtual communities, we argue that hacker communities involved in free and open source activities possess special structural...
Case Study

Creating Legal Awareness through Information Communication Technology for Development (ICT4D) Project in Bangladesh: A Case Study

Dr. Md. Mahfuz Ashraf, Md. Rakibul Hoque, Bushra Tahseen Malik
Pages: 97 - 104
Billion-billion dollar spends for the implementation of Information Technology (IT) in rural/village areas of developing countries through the direct-indirect interventions of The United Nations (UN), the World Bank and the International Telecommunication Union (ITU) and so on. Unfortunately, focus has...
Research Article

User adoption of mobile commerce in Bangladesh: Integrating perceived risk, perceived cost and personal awareness with TAM

Mohammed Mizanur Rahman, Terry Sloan
Pages: 103 - 124
This paper develops and tests a model for predicting user adoption of mobile commerce (i.e. e-commerce using mobile phones) in developing countries. The model takes up the Technology Acceptance Model (TAM) determinants of perceived usefulness and perceived ease of use, and extends these through the inclusion...
Research Article

An Analysis of the Role of Management in Nuclear Disasters using Text Mining

Jeremy Paul Novak, Yvonne Brunetto, Kerry Brown
Pages: 105 - 114
This study uses text mining as a method of examining the role of management and culture in three disasters in the nuclear energy sector, Three Mile Island nuclear reactor explosion (USA 1979), Chernobyl nuclear plant explosion (Ukraine then USSR 1986) and the Fukushima Daiichi nuclear disaster (Japan...
Research Article

The Effects of IT Resource Alignment and Organizational Dynamism on Alliance Performance in Hemodialysis Centers

Yu-An Huang, Chad Lin, Ying Chieh Liu, Mei-Lien Tung
Pages: 105 - 115
Alliances has the potential to assist hemodialysis centers in pooling their IT resources to achieve mutually compatible goals such as improved work-flow efficiency, a higher quality of healthcare services, decreased scheduling conflicts, reduced patient waiting time, and reduction in healthcare costs...
Research Article

Influences on intentions to use a personal carbon trading system (NICHE - The Norfolk Island Carbon Health Evaluation Project)

Alex Hendry, Gary Webb, Alicia Wilson, Bruce Armstrong, Bill Smart, Garry Egger
Pages: 105 - 116
This paper presents the results of a baseline survey undertaken for the Norfolk Island Carbon Health Evaluation (NICHE) project and analyzes the relationships among key variables hypothesized as affecting respondents’ intentions to use a personal carbon trading (PCT) system. The survey was delivered...
Research Article

mHealth in Bangladesh: Current Status and Future Development

Mohammad Zahedul Alam
Pages: 112 - 124
Digital health has significant potential in health and health system potential. mHealth is one of the digital solutions, has been one of the focus in Bangladesh for the last couple of years. There is enormous potential in using mHealth within the healthcare sector to ensure healthcare quality, accessibility...
Research Article

Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

Chad Lin, Hao-Chiang Koong Lin, Yu-An Huang, Geoffrey Jalleh, Ying Chieh Liu, Yueh-Hsia Huang, Sheng-Hsiung Su, Ching-Ju Chao
Pages: 115 - 132
Effective utilization of business-to-business (B2B) electronic commerce (e-commerce) in hospitals may lead to many benefits such as increased accessibility to healthcare providers, improved process efficiency, enhanced quality of healthcare services, increased responses to changes, decreased scheduling...
Research Article

Examining the Influence of National Culture on Adoption and Use of Information and Communication Technology: A Study from Bangladesh’s SME Perspective

Md. Shah Azam, Mohammed Quaddus
Pages: 116 - 126
Applying five cultural dimensions, power distance, uncertainty avoidance, in-group collectivism, Bengali value and ethical culture, along with the two fundamental antecedents of Technology Acceptance Model (perceived usefulness and perceived ease of use), this study examined the influence of culture...
Research Article

Impact of Technostress on Job Satisfaction: An Empirical Study among Indian Academician

R.K. Jena
Pages: 117 - 124
The contemporary world is becoming very stressful due to the fast changing Information and Communication Technology (ICT). Academic Institutions are also heavily depending on technology for teaching, learning and research. Therefore the pressures of ICT use in academics create technostress among academicians....
Research Article

Factors Delaying the Adoption of Civil Drones: A Primitive Framework

Johnny Chamata
Pages: 125 - 132
The literature on the acceptance or adoption of unmanned aircraft, aka civil drones, is scarce and under-developed. The majority of literature discusses several social concerns, whereas only little research promotes economic concerns. Additionally, the literature does not consider existing technology...
Research Article

Exploring the required success factors for developing absorptive capacity in knowledge intensive organisations

Muhammad Rafique, Richard David Evans, Muhammad Tahir Nawaz, Mujtaba Agha
Pages: 125 - 134
Absorptive capacity is a developing research topic within the field of knowledge management, whereby researchers are exploring business methods for improving the capture and valuation of new knowledge entering organisations from external sources. Organisational processes and human-centred systems at...
Research Article

A study on the factors affect to technological adoption of e-Government Information System interoperability in Vietnam

Nguyen Van Thanh, Hyenyoung Yoon, Junseok Hwang
Pages: 125 - 143
Information system interoperability has an important role for e- Government development, specially in term of Public management information system. Each country has its own strategy in ensuring interoperability in information system. Nowadays, archiving interoperability among information system is very...
Research Article

Implementation of E-Health Record Systems and E-Medical Record Systems in China

Xiangzhu Gao, Jun Xu, Golam Sorwar, Peter Croll
Pages: 127 - 139
In 2005, Chinese government defined its direction to electronic health records and electronic medical records. Up to 2012, hundreds of electronic health record systems and electronic medical systems have been developed, but the systems are still in their infancy, and China is facing a variety of challenges...
Research Article

Spotlight on LightInTheBox

Susan Lowry, Mitchell Kempton, John B. Hammond
Pages: 133 - 141
In 2007, LightInTheBox.com opened an online shop selling predominantly customized event dresses made by suppliers offering value for money and true sizing. Its early success made expansion into other product offerings possible and today revenue is approximately US$292M. Can LITB sustain this growth?...
Review Article

Financing Universal Health Coverage: A Systematic Review

Md. Jahir Uddin Palas, Mahfuz Ashraf, Pradeep Kumar Ray
Pages: 133 - 148
Across the globe, a significant portion of the population lacks the essential healthcare services due to the rising cost of such services. To ensure healthcare for all, the idea of universal health coverage has evolved but affordability and equity of health services have become the major concerns in...
Research Article

Social Media in Micro and Small Third Sector Firms

Simon Wilde
Pages: 135 - 141
There has been little empirical research and theory development around how small to medium (SME) sized non–profits are using social media, or how they are attempting to manage the risks associated with social media use, especially in the area of social media policy development. As such, the key aim of...
Research Article

E-Torch: A Mobile Commerce Location-Based Promotion System

Pantea Keikhosrokiani, Norlia Mustaffa, Muhammad Imran Sarwar, Nasriah Zakaria
Pages: 140 - 159
Mobile infrastructure technological development in the last decade leads to novel mobile commerce based advertisement addressing the businesses and end-consumers. Although location-based services developed rapidly in recent years, the reasons why we proposed a new system were lack of an intelligent location-based...
Research Article

Going Global, Acting Local: Effects of Cultural Dimensions on Glocal Marketing in Malaysia

Samira Khalili
Pages: 142 - 157
The present research investigates the effects of Malaysian cultural dimensions on promotional activities and advertisement styles of international organizations in Malaysia. Website Content analysis has been conducted to discover what initiatives international organizations use in their marketing activities...
Review Article

Cross-cultural comparison of m-commerce adoption between developed and developing countries: A literature review

Mohammed Mizanur Rahman, Terry Sloan
Pages: 142 - 161
The purpose of this paper is to report a review of literature that dealt with the factors affecting m-commerce adoption, and comparing the reported differences in outcomes between developed and developing countries. 42 empirical research papers reporting on these key factors were examined, and categorized...
Research Article

The potential scope of m-health initiative into Grameen renewable energy in Bangladesh

Mahfuz Ashraf, Marufa Marufa Hasin, A B Emran Salahuddin, Sohel Ahmed, Soong-Chul Ro, Pradeep Ray, Uzir Hossain Uzir
Pages: 144 - 150
Sustainability or sustainable development is possible only if health issues of mother and their child and the employment or involvement of women can be ensured in society by promoting social business using the easiest technological system like mobile technology. In this paper, we demonstrate how Grameen...
Research Article

E-tailing in Australia: A preliminary analysis of David Jones

Jun Xu, Xiangzhu Gao, John Hammond
Pages: 149 - 157
Compared with other countries, especially China, United States, United Kingdom, Japan and Germany, Australia’s online retail fall behind in terms of both its sale and percentage contribution to the total retail. This paper analyses David Jones, which is typical of large department store chains, and Australian...
Research Article

Development of an Integrated Framework to Investigate Enterprise Information Systems Adoption: Managers’ Insights

Salam Abdallah, Bushra Jaleel
Pages: 158 - 169
This study attempts to isolate the factors contributing to successful adoption of EIS by gathering the perspectives of senior professionals working with such systems. This paper uniquely uses dimensional analysis to find that organizations require correctly and completely implemented systems that are...
Research Article

The Commercial Use of Drones in U.S. National Parks

Johnny Elie Chamata, Lisa Marie King
Pages: 158 - 164
Motivated by current reports showing potential socioeconomic benefits, this research investigated the use of civil drones in national parks and discussed the implications of this use, taking the United States as an example. Relying on literature about concessions in national parks, we have discussed...
Case Study

Investigating the Impact of External Factors on User Perceptions: A Case Study of Software Adoption in Middle East

Tahereh Monzavi, Behrouz Zarei, Amir Hossein Ghapanchi
Pages: 160 - 174
This paper identifies a set of external factors which may influence on users’ perceptions about an information system’s ease of use and usefulness underlying user beliefs. The research model was developed based on Davis's Technology Acceptance Model (TAM) along with extending a comprehensive list of...
Research Article

Exploring college students’ usage experiences, perceptions and acceptance of mobile English learning in Taiwan

Kate Tzu-Ching Chen
Pages: 162 - 171
The increasing demand for mobile learning is visibly driving educators to rethink their pedagogical theory in today’s Internet-enhanced society. This research reported and analyzed the survey results of 450 college students in Taiwan who used mobile English learning (MEL) with regards to usage frequency,...
Review Article

Enterprise Resource Planning (ERP) Systems: Emergence, Importance and Challenges

Adnan Mustafa AlBar, Mashael A. Hddas, Md. Rakibul Hoque
Pages: 170 - 175
The Enterprise Resource Planning (ERP) has dawned as a tool to facilitate the flow of information and allow information sharing among different business partners. It appears as a response to the inappropriateness of the traditional systems which become outdated as a result of the change in business needs...
Research Article

Do You Imitate Immediately? The Location Choices for Foreign Direct Investment

Hsien-Jui Chung, Wei-Wan Liao, Chad Lin
Pages: 172 - 181
This study applies recency effect on interfirm imitation behavior to investigate whether recent location choices of peer firms regarding foreign direct investment (FDI) exert imitation pressure on another firm’s FDI location choices. This study examines the FDI data of listed companies in Taiwan. The...
Research Article

Trade Secrets Protection in the Context of Employment in China: the Law and the Business Operations

Chuanhai Chen, Yahya Al-Ansari
Pages: 175 - 186
This paper presents a study exploring and explaining the risk factors that cause businesses to lose trade secrets. The study examined the role of employees in the process of trade secrets divulgence, employee's confidentiality defined by the law, contractual obligations, inevitable disclosure, civil...
Research Article

People Management Trends of Australian Public Service Middle Managers

Nicky Antonius
Pages: 176 - 186
Change is more pervasive in the Australian Public Service than ever. Taking the number of vacancy advertisements as an indication, the more stable periods of 2008 and 2009 were followed by vast expansions in 2010 and 2011, but suddenly downturned into drastic cuts in 2012 and 2013. Public service middle...
Review Article

Measures of Complementarity and Compatibility in Strategic Alliances for Innovation: A Review of Literature

Ram Kumar Dhurkari, M.K. Nandakumar
Pages: 182 - 201
By focusing on resource-based view (RBV) and dynamic capability view (DCV), a target firm can be assessed for its complementarity and compatibility by the alliance-initiating firm to form a strategic technology alliance. This is because complementarity and compatibility among the partner firms affect...