Proceedings of the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2024)

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38 articles
Proceedings Article

Peer-Review Statements

Manish Sharma, Ajit Kumar Singh, Pankaj Tyagi
All of the articles in this proceedings volume have been presented at the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry, IRTTHI, 2024 during 14 – 16 March, 2024 in Chandigarh University, Mohali, and Punjab. These articles have been peer reviewed by...
Proceedings Article

The Impact of Hallyu (Korean Wave) on Indian Youth’s Intention to Visit South Korea

Geetika Agrawal, Vikas Madhukar, Ruchika Kulshrestha
The Hallyu (Korean Wave) phenomenon has gained significant popularity among the younger demographic on a global scale. The primary objective of this research is to investigate the impact of the Hallyu phenomena on how young people in India perceive Korea as a potential tourist destination. A survey was...
Proceedings Article

Uncovering Challenges in Meeting SDG 12.3 Targets: A Comprehensive Examination of Factors Contributing to Food Waste

Dilip Kumar, Abhinav Kumar Shandilya, Sajjan Choudhuri
Purpose of study: This study aims to identify the drivers of food waste and major countries contributing towards this global problem to contribute towards achieving the United Nations Sustainable Development Goals 2030 agenda. Responsible consumption and production (SDG 12) to ensure sustainable...
Proceedings Article

Tourists’ Perception and Decision making Towards Maguri Motapung Wetland as Popular Tourism Destination Aftermath of Baghjan Disaster

Subhadeep Chakraborty, Deborshee Gogoi, Samrat Bharadwaj, Murchana Gogoi, Kumar Aditya, Akash Dahire
Maguri and Motapung Beel (wetland) - an Important Bird Area site in the district of Tinsukia is one of the most popular bird watching destinations of India. Bird watchers and photographers from around the globe visit the wetland to experience its diverse birdlife. A explosion incident occurred at the...
Proceedings Article

A Bibliometric Analysis of Over-the-Top Services Through VoSviewer

Tripti Kumari, Navjit Singh
Purpose of the study: This study attempts to find the publication & citation trends, bibliography coupling, co-authorship, and co-occurring keywords in OTT. Methodology used: Metadata from Scopus (the most reliable database) has...
Proceedings Article

Smartphones Technology and Smart Tourism: Travel Goes Handy – A Narrative Review

Shilpi Gupta, Swati Sharma, Prashant Kumar Gautam
Global travel and tourism sector is now undergoing substantial expansion, effectively surmounting several challenges, and capitalizing on significant technological advancements. One notable advancement was the emergence of smartphones. In the last two decades, the emergence of “smartphones” and “mobile...
Proceedings Article

Culinary Traditions and Transitions: Analyzing the Dietary Patterns and Preferences in Haryana

Siddhartha Dey, Aman Bharadwaj
In a bid to decipher the evolving dietary ethos of Haryana amid rapid urbanization, this study investigates the state’s traditional eating patterns. Using semi-structured interviews across 120 households selected via simple random sampling, we scrutinize meal frequencies, spice preferences, dining choices,...
Proceedings Article

A Study on the Impact of Digital Media on Event Tourism

Asha John, Pankaj Kumar Tyagi, Vipin Nadda
This study investigates the interactive nature of digital media and event tourism, revealing how websites, social media, and smartphone apps revolutionised the tourism sector. This quantitative study examines a wide range of individuals and analyses the intricate linkages between digital media and event...
Proceedings Article

Analyzing the Symbiotic Relationship: Tourism Economics, Consumer Behavior, and New Age Practices as Coping Mechanisms for Emerging Challenges in Hospitality and Tourism

Sunil Kumar, Sanjeev Kumar Saxena, Bhola Chourasia, Nishi Priya
This research paper aims to comprehensively explore and analyze the intricate dynamics within the contemporary hospitality and tourism industry, addressing challenges posed by economic uncertainties, environmental sustainability concerns, and health crises, exemplified by the recent COVID-19 pandemic....
Proceedings Article

A Bibliometric Analysis of Intangible Cultural Heritage in Tourism

Manzoor Ahmad Khan, Sandeep Guleria
Intangible cultural heritage is essential for tourism as it draws in people who are looking for genuine and immersive experiences. It improves the attractiveness of a place, encourages the exchange of culture, and supports local economies, leading to a greater appreciation of other cultures and helping...
Proceedings Article

To Study the Technological Impact and Innovation on the Hotel Industry in Relations to the Employees Working in the Concierge Section of Front Office

Bhola Chourasia
Technology and Innovation (TI) is the latest vogue in the field of Hospitality, which is entering more and more into our daily lives. Post covid, human dependency on Technology and Innovation has increases several times. As these days hospitality sector especially hotels are also facing highly competitive...
Proceedings Article

A Comprehensive Survey on Ecotourism Development in Jammu & Kashmir

Uzmah Bashir, Kirti Sharma
Jammu and Kashmir is famous for its natural beauty and natural scenery throughout the world, that is why ecotourism appeals to the socially and ecologically conscious for individuals that Kashmir is known as paradise on earth that has been attracted number of tourists every year. This review paper explores...
Proceedings Article

A Bibliometric Study and Visualization of Research Trends on Dark Tourism

Ankita Tandon, Radhika Dev Varma Arora
Bibliometric is a scientific method that studies past developments, current trends, and potential advancement in a particular academic discipline. The study utilized the Bibliometric tool to examine 116 data retrieved from the Scopus database based on inclusion criteria. The study period spans from 2008...
Proceedings Article

Assessing User Experience and E-Service Quality of the UP Tourism Website

Upasana Saxena, Sujay Vikram Singh, Himanshu Shekhar, Rohit Borilkar
Flow Theory, Destination Management Organisation, E-Service Quality. The emergence of the COVID-19 pandemic, tourists have developed a heightened attention to detail when it comes to choosing secure travel destinations, placing considerable reliance on digital resources. In order to improve user experience...
Proceedings Article

Dal Pitha: Connecting Eastern Indian Flavour’s With Global Gastronomic Experience

Surjeet Kumar, Ashish Ranjan
This study examines the nutritional value of Dal Pitha to promote it beyond its local borders. This study seeks to understand the meal’s origins and cultural importance. This study also describes the preparation, technique, and nutrition of a lesser-known guilt-free snack. This study aimed to objectively...
Proceedings Article

Assessment of Dark Tourism and its Merchandising

Atanu Bhattacharya, Vikas Sharma, Rajeev R. Mishra
This research finds the economic impact of dark tourism, focusing on destinations associated with tragedy, death, and suffering. Contrary to conventional beliefs surrounding positive destination n branding, this study questions whether dark tourism can emerge as economically impactful tourist destinations....
Proceedings Article

Revitalizing Rural Tourism in India: A Comprehensive Framework for AI Integration

Rajeev Semwal, Nandita Tripathi, Pankaj Kumar Tyagi, Udit Kumar Pandey, Balam Singh Dafouti, Virender Kumar Arya
This paper discusses how artificial intelligence may revolutionize rural tourism in India, focusing on visitor experiences and sustainability. The conceptual paper presents an AI framework for rural tourism that emphasizes accessibility, personalization, and sustainability. Building an AI-powered rural...
Proceedings Article

Effectiveness of Digital Marketing on Instagram: A Study on EatSure Multi-Brand Cloud Kitchen

Neha Itty Jose Paul, Manohar Sajnani, Kshitiz Sharma
Cloud kitchens otherwise known as virtual, ghost and dark kitchens have especially gained momentum in the restaurant business. On a global scale cloud kitchen business is expanding exponentially with the Gross Merchandise Value projected to quintuple to $2.3 billion by 2025 which is a sharp rise from...
Proceedings Article

Analyzing the Effects of Job Enrichment on Workforce Performance in context of Hospitality Industry

Manvinder Singh, Nilesh Arora
The aim of this research is to evaluate the importance of job enrichment upon workforce performance as manifested in the hospitality industry. Based on the different theoretical perspectives which include expectancy theory, social exchange theory and self-determination theory, the paper views the work...
Proceedings Article

Bridging Cultures: Fostering Sustainable Livelihoods and Tourism in Ao Naga Heritage

Limatula Ozukum, V. K. Aswathy
The Ao Naga people, deeply rooted in their cultural heritage, are adeptly navigating the complexities of modernity by embracing sustainable practices that combine traditional wisdom with contemporary methods. The article examines key aspects of their sustainable livelihood strategies, including organic...
Proceedings Article

Preference of International and Domestic Tourists Towards Rajasthani Cuisine with Special Reference to Food Tourism in Rajasthan

Umang Bhartwal, Monika Rani, Riddhi Tambi, Neha Sahrma
Rajasthan is known for its majestic forts, vibrant festivals, and mouth-watering cuisine. It is a land rich in history and culture. Rajasthan’s gastronomic scene has become a major attraction point for both domestic and foreign travelers in recent years, contributing substantially to the state’s booming...
Proceedings Article

Assessing Disruptive Technology’s Influence on Housekeeping Operations and Employee Dynamics in Star Category Hotels

Prerna Srivastava, Pankaj Kumar Tyagi
As a result of incorporating new technologies into its operations, the hotel business is seeing constant growth. Modern hotels have integrated technology into every nook and cranny. More so than in the past, technological advancements have made it more difficult to find qualified employees. Therefore,...
Proceedings Article

An Empirical Study of Tea Tourism Boosting the Tea Destinations for Promoting Sustainable Tourism Businesses

Shuvasree Banerjee, Pankaj Kumar Tyagi
The data used in this study came from secondary sources, such as government databases and reviews of relevant literature. Prior research has been disjointed, with an emphasis on tea tourism and the perspectives of certain stakeholders such as consumers and producers, as our study shows. This work suggests...
Proceedings Article

Balancing Act: Achieving Carbon Neutrality in Star-Rated Hotels Through Net Zero Methodology and Responsible Tourism Practices

Hare Krishna Chaudhary, Malini Singh, Pratik Ghosh
The concept of carbon neutrality revolves around the idea of balancing the amount of carbon emissions generated with an equivalent amount of carbon removal or offsetting. In the context of star-rated hotels, this entails a comprehensive approach to minimize and offset the carbon footprint associated...
Proceedings Article

Local Flavour in the Digital Age: Understanding Conditional Psychology in Consumers’ Online Food Decision-Making

Monika Rani, Umang Bhartwal, Simran
This study examines how the Conditional Psychological Experience trend for repeat local online food willingness has important for individual eating habits. Using a mixed-methods research methodology, we consider different aspect that influence and involve to frame the attitudes and behaviours regarding...
Proceedings Article

Culinary Tourism – An Empirical Study on Haryana

Rupinder Kaur, Aman Sharma, Deepali Indora, Dilbag Singh
Food and drink are necessities for human survival; thus, they are required by all living things. Every region of India has its own ethnic cuisine and eating customs. A region’s cuisine plays a vital role in revealing its traditions and legacy. While food has a significant role in an individual’s experience,...
Proceedings Article

Behavioral and Attitudinal Constraints to Tourism: An Empirical Study of Local Residents in Badrinath Shrine, Uttarakhand

Ashish Dhyani, Garima Dimri, Archana Dhyani, Rajat Praveen Dimri, Sunil Kumar Lal, Vivek Rawat
As the primary objective, this research paper is an attempt to identify the role and then to provide remedies against the Behavioral and Attitudinal Constraints to Tourism of the local residents as the secondary objective. The study was carried out in a period of 08 weeks of September and October 2023...
Proceedings Article

Sustaining Talent in Tourism: Examining Monetary and Non-Monetary Catalysts

Shaina Arora, Nilesh Arora
Today, organizations’ greatest difficulty is not just finding ways to manage their resources, but also keeping them around. Even though most organizations are tech-driven, technology still needs people. They are an organization’s most adaptable and vital resource. Tourism has a higher turnover of employees...
Proceedings Article

Exploring the Dynamics of Pre and Post Purchase Decisions among Travelers: A Social Media Perspective from Chandigarh

Harjot Kaur, Shikha Sharma, Sandeep Guleria
This study delves into the intricate dynamics that shape the decision-making process of travelers in Chandigarh, focusing specifically on the pre- and post-purchase phases within the realm of travel and tourism. Recognizing the increasing promisnence of social media platforms as crucial tools for travel-related...
Proceedings Article

A Study on Evaluating the Satisfaction Level of Consumers with Eco-Friendly Practices Exercised in 5-Star Category Hotels of Delhi-NCR

Neetesh Bakshi, Ajit Kumar Singh
The study’s goal was to evaluate how satisfied customers were with the eco-friendly measures taken by Delhi NCR’s five-star hotels. In August 2023, a structured questionnaire was created, and information was gathered from participants. Objective-related questions were posed using a 5-point Likert scale....
Proceedings Article

Exploring the Significance of Punjab’s Local Cuisine in Elevating Dining Experiences of Tourists

Ishan Bakshi, Suresh Chauhan, Lalit Mehta
This study aimed to explore the significance of Punjab’s local cuisine in enhancing the dining experiences of tourists, with a focus on an ethnic restaurant in Amritsar. Through a combination of qualitative and quantitative methods, the research sought to identify key culinary elements and assess their...
Proceedings Article

Study on the Impact of Human Resource Accounting (HRA) on Employee Satisfaction and Retention: A Study in the Hotel Sector of Chandigarh

Chetan Chauhan, Sandeep Guleria, Shikha Sharma
The investigation examines the impact of Human Resource Accounting (HRA) on employee satisfaction and tenure within establishments. It examines the correlation between the execution of HRA strategies and the perceived significance employees attribute to their contributions to the organization. A blended-methods...
Proceedings Article

Advancing Smart and Sustainable Transportation: A Systematic Literature Review and Analysis

Pulkit Kumar, Harpreet Kaur Channi, Urvashi Kumari, Kairen Raheja
Sustainable, intelligent transportation systems are essential to combating global pollution, urbanization, and traffic congestion. Smart technology and green transportation infrastructure are examined in this academic essay. A 1990–2024 scholarly article review is done using reliable academic databases...
Proceedings Article

Robotic Concierges and Smart Spaces: A Vision for the Future of Hospitality Services

Manish Sharma, Pankaj Kumar Tyagi, Rajeev Semwal, Priyanka Tyagi, Vikram Jit Singh, Nisha Kumari
AI might transform rural tourism in India, improving sustainability and tourist experiences. This conceptual paper outlines a paradigm for rural tourism AI based on accessibility, personalization, and sustainability. The proposed architecture intends to create an AI-powered rural tourism hub to solve...
Proceedings Article

Dynamics of Culinary Preferences in Rural Haryana: An Analysis of the Shift from Traditional to Fast Food Consumption Patterns

Siddhartha Dey, Aman Bharadwaj
This study investigates the significant shift from traditional to fast food consumption patterns in rural Haryana, focusing on the Hisar district. Through a survey of 720 respondents across 20 villages, we explore the impact of globalization, urbanization, and socioeconomic changes on dietary habits....
Proceedings Article

Factors affecting eco-friendly hotel selection: A Robo-Advisor on customer’s perception

Jagjit Singh, Shikha Sharma
Introduction: Tourism is a powerful driving force for a nation’s economic growth. Tourism can create considerable numbers of jobs for both skilled and unskilled employees. Traditional tourism has evolved in the modern-day. As Tourist around the world wants to stay near nature so they prefer...
Proceedings Article

Beyond Biryani: An In-Depth Analysis of the Diverse Delicacies with in Awadh Cooking

Sandeep Kumar Singh, Dhananjay Kumar Srivastav, Manish Rai, Ranjeeta Tripathi, Girish Nandani
The cuisine of Awadh, a province in northern India, is renowned for its rich diversity beyond just biryani. Shaped by Persian, Mughal, and Indian influences over millennia, Awadhi cuisine reflects a history of royal patronage and refined culinary practices. Dishes like galouti, kakori, kormas, and shahi...