Proceedings of the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2024)

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Smartphones Technology and Smart Tourism: Travel Goes Handy – A Narrative Review

Authors
Shilpi Gupta1, 2, *, Swati Sharma3, Prashant Kumar Gautam4
1Research Scholar, Amity Institute of Travel and Tourism, Amity University, Noida, UP, India
2Assistant Professor, UITHM, Chandigarh University, Mohali, India
3Associate Professor, Amity Institute of Travel and Tourism, Amity University, Noida, UP, India
4Professor, UIHTM, Panjab University, Chandigarh, India
*Corresponding author. Email: shilpi.gupta@s.amity.edu
Corresponding Author
Shilpi Gupta
Available Online 13 June 2024.
DOI
10.2991/978-94-6463-437-2_6How to use a DOI?
Keywords
Smartphones; Mobile Technology; Technological advancements; Tourism and Travel; Smart Tourism Destinations; Travelers/smart tourists
Abstract

Global travel and tourism sector is now undergoing substantial expansion, effectively surmounting several challenges, and capitalizing on significant technological advancements. One notable advancement was the emergence of smartphones. In the last two decades, the emergence of “smartphones” and “mobile technology” has significantly influenced people’s lifestyles. “Smartphones” or “mobile phones”—who doesn’t already carry one when travelling? Smartphones serve as invaluable companions, particularly for travellers. The objective of this review is to consolidate most reliable literature sources pertaining to a dynamic field of research into a graspable synthesis. This narrative review seeks to highlight the crucial role that technology serves in facilitating smartphones and aiding travel destinations in their transformation towards becoming intelligent tourism destinations for travellers. Within this review, the authors aim to offer a comprehensive analysis of forty studies conducted in contemporary as well as previous years, focusing on the technological breakthroughs that have occurred in terms of smartphone/mobile technology innovations and usage, and their significant influence on the adoption of smart tourism. Several technological innovations are needed to improve how well smart tourism operates and this study has revealed that usage of the smartphone technology/mobile applications have emerged victoriously in the competition to lure travelers to destinations that provide smart tourism. This eventually enables travellers to adopt smart travel practices, transforming them into smart tourists. It has also been observed that several research are now underway to enhance the progress of an advanced “smart tourism destination” ecosystem. The authors seek to provide useful insights for future study on the emergence of mobile technology and its influence on the tourist sector.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
13 June 2024
ISBN
10.2991/978-94-6463-437-2_6
ISSN
2352-5428
DOI
10.2991/978-94-6463-437-2_6How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Shilpi Gupta
AU  - Swati Sharma
AU  - Prashant Kumar Gautam
PY  - 2024
DA  - 2024/06/13
TI  - Smartphones Technology and Smart Tourism: Travel Goes Handy – A Narrative Review
BT  - Proceedings of the International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2024)
PB  - Atlantis Press
SP  - 68
EP  - 83
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-437-2_6
DO  - 10.2991/978-94-6463-437-2_6
ID  - Gupta2024
ER  -