Systematic Review: Efforts to Improve Nurse’s Communication Skills with Patient
Wanto Paju, Luky Dwiantoro
Available Online October 2019.
- effective communication; efforts of improvement; nurse-patient
- In their profession, nurses should be able to use effective communications for the sake of creating a sense of security and comfort for patients. This research shows that nurses fail to deliver therapeutic communications both during the orientation and termination stages. Purpose: to identify efforts to improve nurse-patient’s effective communication skills. Method: A systematic review approach is conducted to find relevant journals from EBSCO E.Journal, Elsevier Science Direct, CINAHL Complete, and Google Search. Journals collected are sorted out using critical appraisal tools by taking the research objectives into a good consideration. Result: efforts to improve the quality of patient-nurse’s communication skills can be done in several ways, namely, (1) training. Training improves nurse self-confidence so that they are able to provide patients with intensive services; (2) communication skill protocol. A communication skill protocol sensitive to cultural issues enables nurses to improve their communication skills that bring impact to patient’s satisfaction; (3) advanced nursery communication therapeutic program. Such a program improves safe and healthy interaction, cultivates trust, and speeds up patient’s recovery (4) mini workshop. Mini workshop enhances communication skill. Discussion: Effective communication of nurse-patient can be achieved through trainings, culturally-sensitive skill protocol, planned therapeutic communication program, and mini workshop.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Wanto Paju AU - Luky Dwiantoro PY - 2019/10 DA - 2019/10 TI - Systematic Review: Efforts to Improve Nurse’s Communication Skills with Patient BT - 3rd International Conference on Indonesian Social & Political Enquiries (ICISPE 2018) PB - Atlantis Press UR - https://www.atlantis-press.com/article/125922587 ID - Paju2019/10 ER -