Proceedings of the 1st UMSurabaya Multidisciplinary International Conference 2021 (MICon 2021)

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Development of Flexible Hospital Management Information Systems and End User Training Improve Hospital Performance

Authors
Anggun Nugroho1, *, Shofwan Hanief1, I. Wayan Karang Utama1
1Institut Teknologi dan Bisnis STIKOM Bali, Denpasar, Indonesia
*Corresponding author. Email: anggun@stikom-bali.ac.id
Corresponding Author
Anggun Nugroho
Available Online 13 May 2023.
DOI
10.2991/978-2-38476-022-0_69How to use a DOI?
Keywords
development; flexible; hospital management information system; training
Abstract

Hospital management is very challenging because of the many activities, services, transactions, and information flows. Data and information management also plays an important role in the provision of nursing services which can be improved by the role of information and communication technology, especially during the CoViD-19 pandemic such as current limiting human movement. With the hospital management information system (HMIS) based on the responsive web, it will improve service quality. This study aims to clarify what information and communication systems are available for nursing management in hospitals. The main finding is that many information and communication systems have been developed to support the management of hospital management information, but most of them do not meet specific needs. Many found incomplete information systems, there are also information systems that are too complex so that they are less efficient. The method used is to process qualitative data through questionnaires and quantitative to determine the success of the hospital in implementing the HMIS and conduct ongoing training for its end users. This study shows that End User training is very important for the successful implementation of HMIS. Likewise, a flexible HMIS is needed, which can meet the specific needs of each hospital.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 1st UMSurabaya Multidisciplinary International Conference 2021 (MICon 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
13 May 2023
ISBN
10.2991/978-2-38476-022-0_69
ISSN
2352-5398
DOI
10.2991/978-2-38476-022-0_69How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Anggun Nugroho
AU  - Shofwan Hanief
AU  - I. Wayan Karang Utama
PY  - 2023
DA  - 2023/05/13
TI  - Development of Flexible Hospital Management Information Systems and End User Training Improve Hospital Performance
BT  - Proceedings of the 1st UMSurabaya Multidisciplinary International Conference 2021 (MICon 2021)
PB  - Atlantis Press
SP  - 657
EP  - 663
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-022-0_69
DO  - 10.2991/978-2-38476-022-0_69
ID  - Nugroho2023
ER  -