Tourist Motivation and Satisfaction Towards Hot Springs Destination

DOI

10.2991/aer.k.211106.086How to use a DOI?

Keywords

hot springs; push motivation; pull motivation; satisfaction; PLS-SEM

Abstract

This research aims to examine and measure the relationship between tourist motivation and satisfaction towards natural hot springs tourism. A self-administered questionnaire was distributed and a total of 375 data were valid for the analysis. A two-stage PLS-SEM was carried out to evaluate the measurement and structural model. The result shows that all the hypotheses tested have positive and significant effects. Tourist push motivation has a strong effect on pull motivation and satisfaction. Tourist pull motivation itself has a significant impact on satisfaction. These findings imply that both tourist push and pull motivations need to become primary attention for hot springs destination managers to create tourist satisfaction.

Copyright

© 2021 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Lusianus Kusdibyo
AU  - Lina Setiawati
PY  - 2021
DA  - 2021/11/23
TI  - Tourist Motivation and Satisfaction Towards Hot Springs Destination
BT  - Proceedings of the 2nd International Seminar of Science and Applied Technology (ISSAT 2021)
PB  - Atlantis Press
SP  - 552
EP  - 558
SN  - 2352-5401
UR  - https://doi.org/10.2991/aer.k.211106.086
DO  - 10.2991/aer.k.211106.086
ID  - Kusdibyo2021
ER  -