Current Status and Perspectives on ‘Computational Service Design’ in China from a Bibliometric Perspective

DOI

10.2991/978-2-494069-31-2_104How to use a DOI?

Keywords

computational service design; design process; data mining and knowledge discovery; social network analysis; bio metrics; knowledge engineering

Abstract

Purpose: The ‘Computational’ service design widens the boundary of service design, and few researchers conduct researches in this field. The author is committed to combing its knowledge context, building its knowledge framework and tapping its future development potential. Method: With the help of the methodology of knowledge measurement, the author used Python language and atlas analysis software Gephi to gather, compare and analyze literature available on China National Knowledge Infrastructure. Result: The author has completed the exploration, deconstruction and induction of the knowledge system of ‘Formulas’ service design, proposed the process framework of ‘computational’ service design based on the double-diamond model and put forward the outlook for future design direction. Conclusion: ‘computational’ service design is a brand new study with high attention, inclusive themes, and diverse approaches. The new mechanism could be explored combining with natural science technology and design method, innovation process and implementation path at different stages in service design, embodying the core elements of people-oriented design principle of humanized design process. It provides new innovative ideas for researchers in educational circle and industrial circle.

Copyright

© 2022 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Yimin Wang
AU  - Honglin Zhu
PY  - 2022
DA  - 2022/12/29
TI  - Current Status and Perspectives on ‘Computational Service Design’ in China from a Bibliometric Perspective
BT  - Proceedings of the 2022 6th International Seminar on Education, Management and Social Sciences (ISEMSS 2022)
PB  - Atlantis Press
SP  - 895
EP  - 906
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-31-2_104
DO  - 10.2991/978-2-494069-31-2_104
ID  - Wang2022
ER  -