Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)

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37 articles
Proceedings Article

Peer-Review Statements

Janianton Damanik, Badaruddin Mohammed, Dyah Widyastuti, Nuryuda Irdana, Hera Oktadiana
All the articles in this proceedings volume have been presented at the International Academic Conference on Tourism 2022 during May 30–31, 2022 which was conducted online via zoom (http://ugm.id/INTACT) and based in Tour & Travel Business Program, Vocational College, Universitas Gadjah Mada, Indonesia....
Proceedings Article

Healing Tourism as the “New Normal” in Tourism Industry: Through Expert’s Perspective

Vuong Le Hong, Liwei Hsu
The rare recent studies illustrated that healing tourism is considered a post-Covid product based on nature, and most studies focus on Korea. However, there is a lack of solid theories. This research examined the fundamental theories for healing tourism as critical terms, definition, market, and related...
Proceedings Article

Do They Care?: Looking into Flashpacker’s Accommodation Preferences in Bali Post Covid-19

Putu Diah Sastri Pitanatri, Janianton Damanik, Khabib Mustofa, Djoko Wijono
The Covid-19 pandemic provided an opportunity for Bali to improve as a tourism destination. One of which is the CHSE (Cleanliness, Health, Safety, and Environmental Sustainability) certification for the accommodation sector to assist Bali in reviving its tourism industry by gaining the trust of the tourists....
Proceedings Article

Integrating the Tourist Attraction Through the Pathway Development in Surabaya, Indonesia

Hertiari Idajati, Raniri Munawar
Differences in the cultural potential and tourist attraction of tourist Kampung in the Tunjungan District are one of the causes of the imbalance in the number of tourists. This is exacerbated by the Covid-19 pandemic which has reduced tourism activity in the area. The proximity and differentiation of...
Proceedings Article

Travel Intention of People Susceptible to COVID-19: Social Issues

Dyah Widiyastuti, Ikasari Kusuma Wardhani
COVID-19 pandemic has triggered a fundamental challenge to inclusive tourism particularly in terms of people at high risk to COVID-19. Considering physical distancing as the most effective non pharmaceutical intervention to minimize the virus contagion, this research purported to reveal the influence...
Proceedings Article

Tourists’ Perception of Heritage Tourism Attraction De Tjolomadoe

Erlina Kuntari, Adesty Lasally
This study aims to determine tourists’ perception of tourist attractions in the heritage aspect in De Tjolomadoe. Data collection methods used are observation, documentation, and online questionnaires. This research is quantitative. The analytical method used is descriptive, covering the characteristics...
Proceedings Article

Forms and Patterns of Cooperation Relations in Tourism Institutions in the Togean Islands

Irma Kharisma Hatibie, Janianton Damanik, John Soeprihanto, Frans Teguh
The cooperation relationship of tourism institutions in the public, private, and community sectors is a process of pressure from the environment. This process is part of the adoption of institutionalization which usually comes from the public sector to sectors that have close links with surrounding institutions....
Proceedings Article

Batik Giriloyo: The Way of Life on a Sheet of Hand-Painted Fabric

Rean Mitasari, Rachel Augie Zefanya, Devi Puspitasari
Prior becoming one of renowned tourist sites in Yogyakarta, Giriloyo was a quiet hilly village in which the people were commonly employed as Sultan’s tomb keepers. Yet, they were able to make batik using hand-painted method, called nyanthing, and fortunately their talent was discovered by the courtiers...
Proceedings Article

Travel for Leisure or Social Media Content?

The Driving Forces Behind Indonesian Millennial Tourist's Trip

Raniri Munawar, H.D. Iputu Hardani, Hertiari Idajati
Change in tourist consumption behavior causing the growth trend of selfie tourism destinations has increased rapidly. This paper aims to analyze the factors influencing millennial tourists visiting selfie tourism destinations, which is still overlooked in the literature. Selfie tourism destination is...
Proceedings Article

Re-focusing Paradise: Analyzing the Tourism for Development Tools Considering Pandemic Covid-19 Case Study: Ubud Bali, Indonesia

Erda Rindrasih
Tourism is an important to attract foreign exchange, open jobs and improve the region's economy. However, the development of tourism in many locations worldwide is experiencing various crisis events, including pandemics. Research on how tourism destinations survive and suffer during the pandemic...
Proceedings Article

Understanding the Intent to Revisit Tourism Village in Yogyakarta, Indonesia During the Covid-19 Pandemic

Mohamad Yusuf, Tri Mukti Atikasari
The Covid-19 pandemic is a humanitarian catastrophe, particularly because of its impact. The sectors most affected by this disaster are including the trade and tourism sectors. In the context of tourism, restrictions on human mobility have an impact on decreasing the number of tourist visits and the...
Proceedings Article

The Influence of Content Marketing on Instagram @museum_tekstiljkt Toward Follower Engagement Online During Pandemic

Ismayanti Istanto, Nifata Ridha Salsabila
The change of marketing to the digital is unavoidable particularly when targeting millennials and generation Z markets. Due to the pandemic, the Textile Museum Jakarta faced a downturn in visitors as a lockdown policy was implemented, thus reactive marketing strategy using social media is an option....
Proceedings Article

The Impact of Marketing with 360-Degree Videos on Tourist Willingness to Travel During the Covid-19 Pandemic

Rifai Dwi Prasetio, Sri Rahayu Hijrah Hati
The Covid-19 pandemic has spread fear and panic throughout the population, causing the tourism business to suffer. Foreign and domestic tourist arrivals have decreased due to the Covid-19 pandemic. This research aims to interpret and offer a summary of the impact of 360-degree video marketing (virtual...
Proceedings Article

Quality Tourism in the Emergence of Revenge Travel: A Post-pandemic Policy Framework

Basuki Antariksa, Tatang Rusata, Dini Andriani, Rakhman Priyatmoko
Currently, a revenge travel phenomenon emerged following the reopening of tourism amid the Covid-19 pandemic is still not subsided. This phenomenon raises questions about its impact on the concept of quality tourism that promotes sustainable tourism development and that revives during the Covid-19 pandemic....
Proceedings Article

COVID-19 Pandemic as a Trigger for Quality Tourism in Yogyakarta, Indonesia (Case Study in Moana Bike Tour Nanggulan)

Ahmad Fatah Haidar Rahmat
Tourism is a backbone for Yogyakarta’s economy. However, the COVID-19 pandemic has a negative impact on the tourism industry due to mobility restriction as a precautionary measure to prevent the spread of COVID-19. On the other hand, the COVID-19 pandemic encourages the presence of quality tourism that...
Proceedings Article

Indonesia-Singapore Cross Border Tourism Facts

(Case Study on Kepulauan Riau, Batam-Bintan Reopening Travel Borders – Post Pandemic Situation)

Eva Amalia, Asman Abnur, Syafruddin Rais
Tourism cooperation between Indonesia and Singapore is mutually beneficial as Singapore is an international transit centres for many tourists visiting Indonesia especially those came from both Batam and Bintan’s entrances. Indonesia gains from the big traffics in Singapore in which had contributed the...
Proceedings Article

Why Tourists Consumed Local Food in Bali During the Pandemic?

A Motivation-Based Segmentation Study

Regina Jokom, Sienny Thio, Endo Wijaya Kartika
Local food is a tourism resource that can be leveraged for marketing purposes, such as destination branding. Therefore, understanding tourist motivations for consuming local food could assist the government in developing an effective destination marketing plan. Although Bali is Indonesia's most...
Proceedings Article

The Social Resilience in Community-Based Tourism (CBT) Towards the Covid-19

Prisca Kiki Wulandari, Muhammad Baiquni, Ahmad Zubaidy
The outbreak of Covid-19 decreases the number of tourists. Therefore, the community creates some innovative ways to attract tourists and survive during a difficult time. This study aims to analyze the community’s capacities to encounter the pandemic situation using social resilience perspective. In a...
Proceedings Article

What Motivates Tourists to Eat and Return to a Destination During Covid-19 Pandemic?

Evidence from Bali

Sienny Thio, Regina Jokom, Endo Wijaya Kartika
The purpose of this study is to investigate what domestic tourists’ food motivations when visiting Bali, particularly during the Covid-19 pandemic and its impact on their intention to return to the destination. Motivations related to food consumption based on pull and push factors have been adapted from...
Proceedings Article

Open Trip Among Jakarta Millennial Travelers in Post Pandemic Covid-19

Derinta Entas, Marya Yenny, Ni Made Dwiyana Rasuma Putri, Rina Kurniawati
The primary purpose of this research is to identify trends in the travel activities of millennial tourists in Jakarta. The research method used in this study is qualitative descriptive by using an interactive data analysis model consisting of three flows. Data reduction, presentation of data in the form...
Proceedings Article

Actor’s Role in Developing Creative Rural Tourism Marketing in the Digital Era: A Case Study in Ponggok, Central Java

Desy Nur Aini Fajri, Janianton Damanik, Tri Kuntoro Priyambodo, Bayu Sutikno
Digital marketing is the key to doing business, including in the context of rural tourism. Unfortunately, digital transformation in rural areas is tough due to lack of human resources knowledge and skill capital. To fill in the gap, this study explores further to what extent the efforts are made by local...
Proceedings Article

Accessibility of Surabaya Museum for Visitors with Physical Disabilities

Upik Dyah Eka Noviyanti, Ismet Hadi
Museums as historical tourist destinations are required to provide facilities that are accessible by non-disabled as well as special needs or disabled tourists. Generally, tourists with disabilities are often neglected and receive little attention, particularly during the COVID-19 pandemic. Therefore,...
Proceedings Article

Retail and Wholesale Travel Business Survival Strategy During Pandemic Period in Bandung, Indonesia

Ina Veronika Ginting, Rr. Adi Hendraningrum, Wishnu Hartanto
One of the impacts of the COVID-19 pandemic is the global collapse of the tourism industry’s business. The bankruptcy of the tourism industry affects the transportation business, hotels, tourist attractions, tourism organizations, and travel agencies. The travel business is related to the network of...
Proceedings Article

Analysis of Tourist Satisfaction Towards Implementation of CHSE Protocol for Homestay in Cilember Tourism Village

Imam Ardiansyah, Antonius Rizki Krisnadi, Yudhiet Fajar Dewantara, Regina Dewi Hanifah
The COVID-19 pandemic has led to a significant drop in tourist arrivals worldwide, including in Cilember Tourism Village, one of the Tourism Villages in West Java Province. Tourism governance with a CHSE (Cleanliness, Health, Safety, and Environment Sustainability) approach is expected to provide solutions...
Proceedings Article

The Vaccine as a Major Factor that Improves Indonesians’ Behavioral Intentions to Travel to Natural Destinations During the COVID-19 Pandemic

Imam Nur Hakim, Fauziah Eddyono, Tirana Adisuna
The Covid-19 pandemic, which hit three years ago, has brought many changes to the Indonesian tourism sector. In addition to causing uncertainty, the Covid-19 pandemic is also shifting tourists’ preferences to natural tourist destinations. To increase the enthusiasm for traveling during the Covid-19 pandemic...
Proceedings Article

Opportunities and Challenges of Reopening Tourism for International Markets Amidst Pandemic: Evidence from Bintan Resorts

Addin Maulana, Rakhman Priyatmoko, Dini Oktaviyanti, Chamma Fitri Putri Pradjwalita, I Dewa Gede Richard Alan Amory
The reopening of tourism to international markets during the pandemic requires caution while prioritizing the safety and health of the public and visiting tourists. Using a qualitative descriptive method with documentation study and interviews to collect the data, this study aims to identify the opportunities...
Proceedings Article

Online Travel Agencies or Official Website? Airline Pricing Behaviour Comparison

Nenny Wahyuni, Kadek Wiweka, Suci Sandi Wachyuni
The objective of this research is to identify and compare the behaviour of airline ticket prices via the distribution channels of Online Travel Agencies (OTA) media and the Official Website. This study employs a time series analysis approach to process time series data in the form of airline ticket prices...
Proceedings Article

Competitiveness of MSME Products in Tourism Sector to Support Lake Toba as a Super Priority Destination

Meitolo Hulu
This study examines the condition of micro small and medium enterprises (MSMEs) human resources in the tourism sector, the implementation of regulations regarding the encouragement of the use of local products, and the condition of MSME partnerships with large scale businesses in the tourism sector....
Proceedings Article

Creating Sustainable Tourism Through Innovation [Digital-Based Marketing in the Tinalah Rural Tourism]

Agung Sulistyo, Indah Fatmawati, Nuryakin
The tourism sector has experienced positive development in recent periods. This situation is a positive signal for the industry and the attractiveness of supporting tourism. Various roles of tourism are present, such as: increasing the economy; empowering people to be considered part of the community's...
Proceedings Article

Through NGO Lens: Gendering the Tourism Curriculum

Laras Candra Laksi, Anindwitya Rizqi Monica
Tourism has been promoted as a vehicle for female empowerment [1]. This is in line with UNWTO’s project in 2011 that suggested that tourism could specifically help attain the third millennium development goal: the promotion of gender equality and women empowerment [2]. To date, Women in Tourism as an...
Proceedings Article

CHSE Hotel Certification: Polemics and Adaptation After Pandemic in Indonesia

Addin Maulana, Imam Nur Hakim, Basuki Antariksa, Sri Milawati Asshagab, Fauziah Khoiriyani
Recently, a polemic emerged on the Indonesian government's policy regarding the implementation of Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) certification. Through literature studies and expert interviews, this study aims to identify the problems that occur in the implementation...
Proceedings Article

Analyzing the Role of Local Government in Tourism Village Development: An Empirical Investigation from Kampung Wisata Payo

Sulis Purwanto
The development of tourism villages in West Sumatra is proliferating. It is indicated by the increasing number of tourism villages in West Sumatra. It is known that around thirty-two tourism villages are registered in the Tourism Village Network (Jadesta), which was initiated by the Ministry of Tourism...
Proceedings Article

Urban Riverside Morphology in Cultural Heritage Area Tourism Planning

Soni Pratomo, Widya Fransiska Febriati Anwar, Muhammad Sani Roychansyah
Morphology is the science of understanding urban form. As an analysis tool, it can help understand the development of the city. Waterfront cities have different morphology from mainland cities as a result of morphological assimilation between the water and the land. The influence of geographical elements...
Proceedings Article

Integration Policy and Community Involvement in Developing Educational Tourism in Marine Conservation Areas of Pulau Kelapa Village, Kepulauan Seribu

Sarojini Imran, Fetty Nurmala Rossi, Yosi Erfinda
This study aimed to analyze policies and joint management of marine conservation areas in developing conservation education tourism in Pulau Kelapa Village, Kepulauan Seribu. In addition, it is to identify community participation in educational tourism activities in marine conservation zones. The research...
Proceedings Article

Community-Based Tourism as an Effort to Increase Women's Participation and Social Inclusion Receiving Tourism Benefits

Meizar Rusli, Riza Firmansyah, Selma Fathimah Az-Zahra
Today’s tourism is the alternative maintaining the community’s environmental, economic, and cultural heritage. Hence, seeing the enormous opportunity for tourism contribution to sustainable development, efforts are needed to accelerate SDGs in Indonesia through tourism. Community involvement or participation...
Proceedings Article

Encounter to COVID-19 and Its Impacts on People At-Risk’s Intention for Tourism in the New Normal

Ikasari Kusuma Wardhani, Hendrie Adji Kusworo, Dyah Widiyastuti
COVID-19 pandemic has brought great impacts not only to physical but also mental well-being. Ordeals in daily life due to the real exposure of COVID-19 may generate an extra cautious behavior to do out-of-home activities in order to avoid the encounter to the disease again, which plays a part in shaping...
Proceedings Article

The Dramatic Fall of Tourism Villages Amid the COVID-19 Pandemic: A Reflection on an Indonesia’s Primary Tourism Destination

Janianton Damanik, Sri Utami, Melati Mayani
This paper aims to capture the dramatic changes in the tourism village pillars in primary tourist destinations and the stakeholders’ responses to the crisis resulted by the Covid-19. Mandalika Area, Lombok Island, one of the five primary destinations was purposively selected as the research area. Five...