Proceedings of the 3rd International Conference and Exhibition of Innovation in Media and Visual Design (IMDES 2025)

User Interface Evaluation of the iWareBatik App: Applying Don Norman’s User-Centered Design Principles

Authors
Kartika Suwanto1, *
1Universitas Pelita Harapan, Tangerang, Indonesia
*Corresponding author. Email: kartika.suwanto@uph.edu
Corresponding Author
Kartika Suwanto
Available Online 18 March 2026.
DOI
10.2991/978-94-6239-612-8_18How to use a DOI?
Keywords
user interface; mobile application; user-centered design; cultural heritage; iWareBatik
Abstract

In the digital era, mobile applications serve as powerful tools to support cultural preservation and user education. iWareBatik is a mobile app developed to promote Indonesian batik through interactive and AI-based content. This study aims to evaluate the app’s user interface (UI) using Don Norman’s User-Centered Design (UCD) principles through a heuristic evaluation method. The analysis reveals strengths in navigation and layout clarity, but also identifies usability issues related to visual consistency, feedback, and affordance. The findings provide actionable recommendations for improving the UI and emphasize the role of user-centered principles in designing culturally sensitive digital interfaces.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 3rd International Conference and Exhibition of Innovation in Media and Visual Design (IMDES 2025)
Series
Atlantis Highlights in Social Sciences, Education and Humanities
Publication Date
18 March 2026
ISBN
978-94-6239-612-8
ISSN
2667-128X
DOI
10.2991/978-94-6239-612-8_18How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Kartika Suwanto
PY  - 2026
DA  - 2026/03/18
TI  - User Interface Evaluation of the iWareBatik App: Applying Don Norman’s User-Centered Design Principles
BT  - Proceedings of the 3rd International Conference and Exhibition of Innovation in Media and Visual Design (IMDES 2025)
PB  - Atlantis Press
SP  - 224
EP  - 237
SN  - 2667-128X
UR  - https://doi.org/10.2991/978-94-6239-612-8_18
DO  - 10.2991/978-94-6239-612-8_18
ID  - Suwanto2026
ER  -