Effects of Firm-generated Content and User-generated Content on Intention to Enroll Visual Communication Design Study Program
- DOI
- 10.2991/978-94-6239-612-8_6How to use a DOI?
- Keywords
- Firm-generated content; User-generated content; Intention to enroll; Brand awareness; Visual Communication Design
- Abstract
This study investigates the impact of Firm-Generated Content (FGC), User-Generated Content (UGC), brand awareness, and brand attitude on prospective students’ intention to enroll in the DKV X study program. A survey was conducted, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that FGC, UGC, and brand awareness significantly predict the intention to enroll. Additionally, brand awareness serves as a mediator in the relationship between UGC and intention to enroll. This study contributes to the literature by demonstrating the significant roles of FGC, UGC, and brand awareness in shaping students’ enrollment intentions. The findings also offer practical insights for educational institutions to enhance their marketing strategies by leveraging both official content and user-generated content to increase brand visibility and influence prospective students’ decisions.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Brian Alvin Hananto PY - 2026 DA - 2026/03/18 TI - Effects of Firm-generated Content and User-generated Content on Intention to Enroll Visual Communication Design Study Program BT - Proceedings of the 3rd International Conference and Exhibition of Innovation in Media and Visual Design (IMDES 2025) PB - Atlantis Press SP - 59 EP - 70 SN - 2667-128X UR - https://doi.org/10.2991/978-94-6239-612-8_6 DO - 10.2991/978-94-6239-612-8_6 ID - Hananto2026 ER -