Tax Apparatus Negotiation Behavior in Resolving Tax Disputes: An Experimental Examination
- DOI
- 10.2991/978-94-6463-350-4_26How to use a DOI?
- Keywords
- Confidence; Negotiation; Disputes; Waive
- Abstract
This study examines the influence of the supervisor's pressure and the negotiation partner's objective on tax staff negotiation behavior and his confidence in the decision. To accomplish this purpose, study participants completed a tax negotiation task in a 2x2 between-subject design. The experiment used a web-based instrument that involved 60 tax apparatus from many local governments. The result reveals that tax apparatuses tend to waive their audit findings when negotiating with a tax consultant who exhibits high concern-for-other than when dealing with a tax consultant with a low concern-for-other. They also show a higher confidence level concerning their decision while dealing with tax consultants who show a higher concern for others. Further, the tax apparatus shows a higher confidence when their initial position about the partners’ negotiation proposal differs from their supervisor's opinion. These findings imply the importance of knowing the negotiation partners’ objectives and the supervisor's position on the proposal.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Fauzan Misra AU - Rahmat Kurniawan PY - 2024 DA - 2024/01/10 TI - Tax Apparatus Negotiation Behavior in Resolving Tax Disputes: An Experimental Examination BT - Proceedings of the International Conference on Entrepreneurship, Leadership and Business Innovation (ICELBI 2022) PB - Atlantis Press SP - 273 EP - 289 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-350-4_26 DO - 10.2991/978-94-6463-350-4_26 ID - Misra2024 ER -