Design and Implementation of Value-added Services Platform Valet Operating Subsystem
- DOI
- 10.2991/citcs.2012.103How to use a DOI?
- Keywords
- Telecom Value-Added Service Customer Relationship Management; database; J2EE1 valet operating system.
- Abstract
Customer relationship management system is a system through systemic research towards the client. In order to improve the service level for client, establish a long-term, stable relationship between enterprises and clients, and elevates the rate of client?s loyalty, and so as to seek more profits for enterprises. This system is divided into information platform and management platform. This system is constituted of the module of customer manage, the module of product manage, the module of action manage, the module of sale manage, the serve of customer manage module, the module of expend manage, the module of resolution assay.This article introduces the development environment and tools of valet operating system which it needs, and import the Struts &Spring frame structure and MVC (Model-View-Controller) design patterns, After analyzing the demand in this system, business process and designing the database, Puts forward detailed design, coding and realizing ringtones order/gift, music box order/girt, personal ringtone library, number group management, ringtones group management etc. Combined with the advantage of open source framework design and MVC design idea shorten the development cycle, and ultimately complete a J2EE-based B/S information management system
- Copyright
- © 2012, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ke Zhang AU - Jiaqi Zhu AU - Jia Meng PY - 2012/11 DA - 2012/11 TI - Design and Implementation of Value-added Services Platform Valet Operating Subsystem BT - Proceedings of the 2012 National Conference on Information Technology and Computer Science PB - Atlantis Press SP - 396 EP - 399 SN - 1951-6851 UR - https://doi.org/10.2991/citcs.2012.103 DO - 10.2991/citcs.2012.103 ID - Zhang2012/11 ER -