Self-Efficacy Theory Perspective: Challenges and Improvement Strategies for Elderly People in Digital Healthcare Services

DOI

10.2991/978-2-38476-380-1_12How to use a DOI?

Keywords

Elderly; Digital Healthcare; Self-Efficacy Theory; Service Optimization

Abstract

As global population aging intensifies, the demand for healthcare services among the elderly is increasing. Digital healthcare services offer new possibilities for addressing the health management issues of the elderly; however, the acceptance and utilization of these digital tools by the elderly remain relatively low. Although previous research has emphasized the importance of understanding the elderly’s needs and attitudes towards digital technologies, there is still a lack of in-depth explanation regarding the challenges faced by this group in using digital services and the underlying psychological factors. This paper, from the perspective of self-efficacy theory, explores how digital healthcare services can more effectively assist the elderly compared to traditional services. Based on this theoretical framework, the paper identifies that the elderly face a lack of self-efficacy when using digital services, manifested as difficulties in establishing personal achievement, a lack of substitute experience, poor effects of verbal persuasion, and biases and resistance towards technology. To address these issues, the paper proposes improvement strategies including enhancing technological adaptability, establishing peer support networks, increasing cooperation with family and community, and optimizing user experience. The paper emphasizes the value of focusing on the self-efficacy of the elderly in using digital healthcare services, providing new insights into the psychological and behavioral issues of elderly users, and offering practical suggestions for improving digital service design to help the elderly benefit more effectively from digital healthcare.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Wei Lin
PY  - 2025
DA  - 2025/03/18
TI  - Self-Efficacy Theory Perspective: Challenges and Improvement Strategies for Elderly People in Digital Healthcare Services
BT  - Proceedings of the 4th International Conference on Culture, Design and Social Development (CDSD 2024)
PB  - Atlantis Press
SP  - 106
EP  - 118
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-380-1_12
DO  - 10.2991/978-2-38476-380-1_12
ID  - Lin2025
ER  -