Proceedings of the 5th Bandung Creative Movement International Conference on Creative Industries 2018 (5th BCM 2018)

Knowledge Sharing as an Intention of Employees in Communicating Knowledge (A Case Study of Telecommunication Company in Indonesia)

Authors
Mariah Qibtiyah, Ade Susanty
Corresponding Author
Mariah Qibtiyah
Available Online July 2019.
Keywords
Knowledge sharing, communicating, company, telecommunication, employee
Abstract
Implementation of knowledge sharing as a means of communicating knowledge in a telecommunication company in Indonesia does not run optimally. The data shows that the employees who do sharing is amounted to 57% which means not all of them actively participate in the sharing activity, whereas in 2020, it is predicted that about 50.72% of the employees will retire. This indicates that within five years, there will be a massive retirement resulting in a great deal of lost knowledge if the employee's knowledge does not become corporate’s knowledge. Knowledge sharing can run optimally if all employees have a strong and consistent behavior in sharing. Theory of Reasoned Action states that the behavior of individuals is determined by the intentions based on attitude toward behavior and subjective norm which are believed. By involving 102 respondents and using multiple regression analysis method, it was found that the variable of social trust has a positive significant influence on attitude toward knowledge sharing behavior and the variable of attitude toward knowledge sharing behavior significantly influences the intention to share knowledge
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Proceedings
5th Bandung Creative Movement International Conference on Creative Industries 2018 (5th BCM 2018)
Part of series
Advances in Social Science, Education and Humanities Research
Publication Date
July 2019
ISBN
978-94-6252-748-5
ISSN
2352-5398
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Mariah Qibtiyah
AU  - Ade Susanty
PY  - 2019/07
DA  - 2019/07
TI  - Knowledge Sharing as an Intention of Employees in Communicating Knowledge (A Case Study of Telecommunication Company in Indonesia)
BT  - 5th Bandung Creative Movement International Conference on Creative Industries 2018 (5th BCM 2018)
PB  - Atlantis Press
SN  - 2352-5398
UR  - https://www.atlantis-press.com/article/125910949
ID  - Qibtiyah2019/07
ER  -