Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)

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Positivity at the Workplace: Organisational Citizenship Behaviour as a Mediator of the Transformational Leadership - Employee Turnover Dyad

Authors
Hong-Leong Teh1, *, Shwu-Shing Ng1, Yong-Hooi Lim1, Tun-Pin Chong1, Yen-San Yip1, Ka-Fei Lai1
1Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, 31900, Kampar, Perak, Malaysia
*Corresponding author. Email: tehhl@utar.edu.my
Corresponding Author
Hong-Leong Teh
Available Online 31 December 2023.
DOI
10.2991/978-94-6463-342-9_21How to use a DOI?
Keywords
Transformational leadership; organisational citizenship behaviour (OCB); emotional attachment; turnover
Abstract

Employee turnover is a costly affair, as it can cost up to five times more to hire a new employee than to maintain a current one. Although previous studies highlight transformational leadership as a means to reduce employee turnover, there are insufficient studies that examine the mediating effect of organisational citizenship behaviour (OCB) in this framework. OCB are positive behaviours by an individual that are not part of his or her contractual obligations nor job description. Due to this, there are no expectations whatsoever for the employee to behave in such a way, nor are there punishments for not doing so. In line with this, a lack of studies examine how leaders trigger these helpful and voluntary behaviours and its consequence on turnover. The current study therefore proposes that OCB mediates the relationship between transformational leadership and turnover. This is because employee’s with higher OCB are more emotionally attached and invested in the organisation, and are therefore less likely to jump ship when problems arise.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
31 December 2023
ISBN
978-94-6463-342-9
ISSN
2352-5428
DOI
10.2991/978-94-6463-342-9_21How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Hong-Leong Teh
AU  - Shwu-Shing Ng
AU  - Yong-Hooi Lim
AU  - Tun-Pin Chong
AU  - Yen-San Yip
AU  - Ka-Fei Lai
PY  - 2023
DA  - 2023/12/31
TI  - Positivity at the Workplace: Organisational Citizenship Behaviour as a Mediator of the Transformational Leadership - Employee Turnover Dyad
BT  - Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)
PB  - Atlantis Press
SP  - 295
EP  - 302
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-342-9_21
DO  - 10.2991/978-94-6463-342-9_21
ID  - Teh2023
ER  -