Proceedings of the 2nd World Conference on Social and Humanities Research (W-SHARE 2022)

End-User Computing Satisfaction Instrument: Assessment of Students’ Satisfaction Using E-Learning in Higher Education

Authors
Muhammad Agung1, *, Muhammad Irfan Nur2
1Department of Mechanical Engineering, Universitas Negeri Makassar, Makassar, Indonesia
2Department of Informatics and Computer Engineering Education, Universitas Negeri Makassar, Makassar, Indonesia
*Corresponding author. Email: agung@unm.ac.id
Corresponding Author
Muhammad Agung
Available Online 17 July 2023.
DOI
10.2991/978-2-38476-084-8_25How to use a DOI?
Keywords
E-Learning; Information System Quality; User Satisfaction; Validity and Reliability
Abstract

This study aims to test the validity and reliability of the End-User Computing Satisfaction instrument (Content, Accuracy, Format, ease of Use, Timeliness, and User Satisfaction) for e-learning users at the Faculty of Engineering, Universitas Negeri Makassar. The research method used in this research is quantitative. This study uses primary data from a Likert scale measurement questionnaire. The questionnaire was distributed to respondents who were students. The questionnaires distributed were 98 questionnaires at the Faculty of Engineering, Universitas Negeri Makassar. From the validity test, it can be concluded that the results of the instrument validation test with product moment on satisfaction with using the e-learning Information System, this research instrument is declared valid. All were declared valid (r-count > r-table). In comparison, the reliability test is used to measure a questionnaire which is an indicator of a variable or reliability if it provides a Cronbach-Alpha (ɑ) value of each variable value greater than 0.60. The results showed that the End User Computing Satisfaction instrument (Content, Accuracy, Format, ease of Use, Timeliness, user satisfaction) is feasible/excellent consistency (perfect) as a research measuring instrument to be used repeatedly.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2nd World Conference on Social and Humanities Research (W-SHARE 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
17 July 2023
ISBN
10.2991/978-2-38476-084-8_25
ISSN
2352-5398
DOI
10.2991/978-2-38476-084-8_25How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Muhammad Agung
AU  - Muhammad Irfan Nur
PY  - 2023
DA  - 2023/07/17
TI  - End-User Computing Satisfaction Instrument: Assessment of Students’ Satisfaction Using E-Learning in Higher Education
BT  - Proceedings of the 2nd World Conference on Social and Humanities Research (W-SHARE 2022)
PB  - Atlantis Press
SP  - 182
EP  - 190
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-084-8_25
DO  - 10.2991/978-2-38476-084-8_25
ID  - Agung2023
ER  -