The SERVQUAL model generated from service industries is an effective evaluation model about service quality in the business field. But its application in other fields is to be researched and validated. The development, concept and characteristics of SERVQUAL model are analyzed. According to service characteristics...

Study style construction has been regarded as the first priority of teaching and management task in the colleges and universities, but it is difficult for China’s colleges to take extensive management to meet the needs of the times. To cultivate high-quality talents, restrain the study style issues caused...

The new media are increasingly affecting and changing college students’ learning, life style and values. The widely use of new media also brings new opportunities and challenges to the management of college students. College student educators should grasp this new opportunity, make full use of the advantages...

The paper investigates the classical transportation problem under carbon emissions policies (carbon cap, carbon tax, and cap-and-trade). We develop a firm’s optimal total transportation cost formulation which helps the firm to consider the impact of policies and calculate the total transport cost. We...

Present studies on Organizational Citizenship Behavior (OCB) have expanded substantially in contents of society and culture. Collectivism may affect One’s Self-Control and self –enhancement. This Paper compared the common points and differences between concepts and dimensions of OCB in the west countries...

Cultural soft power is an important part of the city's comprehensive strength; Hebei Province is a big province of cultural resources, having made considerable progress in cultural construction. But some problems still exist, the construction of cultural province must be based on the situation of Hebei...

In this article we expect to research how do players who are incompletely informed learn about the game from the perspective of experiment. We find that players can form and update their personal views about the rules of the game through interactions and then often choose the best replying strategy according...

Agriculture is the fundamental of a country. The stability and prosperity of the whole country depend much on the development of agriculture, the construction of the countryside and the happiness of the farmers. With the deepening of reform and opening up and acceleration of economic globalization, the...

As one of the major disasters of opencast mines, landslides not only directly affect mine production safety and economic benefits, but also cause a lot of casualties and property losses. Through analyzing and evaluating the dump landslide danger and the main influencing factors, we proposed the early...

In the news article The Price of ‘Made in China’, Navarro argues against the behavior of purchasing goods from China, complaining that importing Chinese goods does harm to the U.S economy. In this paper, I will argue against Navarro’s statement about the U.S. and China, as to China’s inferior products,...

The effort to reduce the processing cost is required to secure the company's competitiveness. In order to reduce the process cost by reducing the work generated in the process is a necessary for a method that can be used effectively to personnel. In this study, by confirming the similarity and the location...

The standard work (SW) is very important part of management efficiency and cost in aluminum Wheel process. There are many methods of standard work of aluminum wheel process in the world. So we have studied differences of standardization for work. The main goal of this study is to make people in aluminum...

By having the ICT technology development, the sensor based IoT technology is having attention. And there are a lot of research activities to strengthen each company’s competitiveness applying to each manufacturing sites. Therefore, in this research, we suggest the IoT manufacturing site platform to apply...

The application of activity-based costing in the accounting of quality cost has solved the problems that exist in the traditional quality cost accounting; the enterprise of rare earth is used as the research object in the paper and the activity quality cost model is constructed, the quality costs of...

With promoting the strategy of ruling by law in an all-round manner, the Chinese college teachers and students’ increased awareness of safeguarding their rights, the internal management in the higher learning institutions is receiving more and more attention from internal teachers, students, staff and...

A manufacturing company should recognize of problem, warning, supplementation and etc. for development and continue it. The various factors are indicated with financial statements as balance sheet, income statement, cash flow and etc. of a company in terms of past, present and future. In particular,...

As the internal management reforms of Chinese universities are increasingly deepened, the hearing system of Chinese university management will be surely strengthened and perfected. Meanwhile, through the unobstructed remedy approach, the hearing system of teacher and student management will play a more...