The Research of Construction of Sport Fitness Service Quality Evaluation System

DOI

10.2991/msetasse-16.2016.117How to use a DOI?

Keywords

Business Sports Fitness Centers; Quality of service; Evaluation System.

Abstract

By methods of literature, questionnaire, Delphi, we surveyed operating sport fitness places and consumers survey in Zhengzhou. On the basis of expert advice, we gave the operating Sports Fitness Centers Service Quality Evaluation System, used AHP method to determine the every index weight of the index system, and analyzed them.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Lijuan Zhang
PY  - 2016/11
DA  - 2016/11
TI  - The Research of Construction of Sport Fitness Service Quality Evaluation System
BT  - Proceedings of the 2016 4th International Conference on Management Science, Education Technology, Arts, Social Science and Economics (msetasse-16)
PB  - Atlantis Press
SP  - 527
EP  - 530
SN  - 2352-5398
UR  - https://doi.org/10.2991/msetasse-16.2016.117
DO  - 10.2991/msetasse-16.2016.117
ID  - Zhang2016/11
ER  -