Proceedings of the 2018 8th International Conference on Management, Education and Information (MEICI 2018)

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Service vs Transformation: A Comparative Study of Two Kinds of Leadership Behaviors on Work Engagement

Authors
Jingxuan Zhou
Corresponding Author
Jingxuan Zhou
Available Online December 2018.
DOI
10.2991/meici-18.2018.3How to use a DOI?
Keywords
Service-oriented leadership: Transformational leadership: Employee trust; Organizational uncertainty; Work engagement
Abstract

It has always been the core issue of leadership research to stimulate employees' work engagement through leadership behavior. However, previous research has focused solely on single leadership behavior, ignoring the complexity of the dual leadership behavior in an organizational context. This paper mainly discusses the impact of service-oriented and transformational leadership behaviors on employee work engagement and its potential mechanism. The results show that both service-oriented and transformational leadership have significant positive impacts on employee trust and employee engagement; and employee trust plays an intermediary role in both service-oriented and transformational leadership. In addition, the influence of two leadership behaviors on employee trust is regulated by organizational uncertainty. From the perspective of bottom-up, this paper constructs a driving model of leadership's influence on employee engagement with a combination of psychological effect and organizational situation effect, providing certain reference basis for enterprise leaders to stimulate employee engagement.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2018 8th International Conference on Management, Education and Information (MEICI 2018)
Series
Advances in Intelligent Systems Research
Publication Date
December 2018
ISBN
10.2991/meici-18.2018.3
ISSN
1951-6851
DOI
10.2991/meici-18.2018.3How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

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TY  - CONF
AU  - Jingxuan Zhou
PY  - 2018/12
DA  - 2018/12
TI  - Service vs Transformation: A Comparative Study of Two Kinds of Leadership Behaviors on Work Engagement
BT  - Proceedings of the 2018 8th International Conference on Management, Education and Information (MEICI 2018)
PB  - Atlantis Press
SP  - 10
EP  - 16
SN  - 1951-6851
UR  - https://doi.org/10.2991/meici-18.2018.3
DO  - 10.2991/meici-18.2018.3
ID  - Zhou2018/12
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