Business Process Optimization of the Customer Manager Based on Mobile Internet

DOI

10.2991/mcei-15.2015.16How to use a DOI?

Keywords

Business process optimization; Customer manager; Mobile Internet; Tobacco industry

Abstract

This paper analyzed the traditional business process of customer manager in tobacco industry, found out the redundant process and existing problems in the traditional process. In order to provide better and timelier service to the retail customers, the paper optimized the traditional business process of the customer manager based on mobile Internet technology, eliminated or merged the redundant business process, improved the efficiency of customer manager. Practices show that the optimized business process can improve the efficiency of customer manager and provide better service to the customer.

Copyright

© 2015, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Keliang Jia
AU  - Nan Song
AU  - Peijiang Liu
PY  - 2015/06
DA  - 2015/06
TI  - Business Process Optimization of the Customer Manager Based on Mobile Internet
BT  - Proceedings of the International Conference on Management, Computer and Education Informatization
PB  - Atlantis Press
SP  - 59
EP  - 62
SN  - 2352-538X
UR  - https://doi.org/10.2991/mcei-15.2015.16
DO  - 10.2991/mcei-15.2015.16
ID  - Jia2015/06
ER  -