Proceedings of the 2022 6th International Seminar on Education, Management and Social Sciences (ISEMSS 2022)

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Food Delivery Platform in the United Kingdom: The Flexible Matching of Deliveroo

Authors
Qiushi Yao1, *
1University of Manchester, Manchester, M13 9PR, UK
*Corresponding author. Email: Qiushi.yao@student.manchester.ac.uk
Corresponding Author
Qiushi Yao
Available Online 29 December 2022.
DOI
10.2991/978-2-494069-31-2_137How to use a DOI?
Keywords
matching algorithm; online platform; food-delivery workers; Deliveroo; piece wage
Abstract

With the development of the Internet, online platforms are changing our daily life. Especially, the food delivery platform, like Deliveroo, is leading a new trend of gig economy. There is no denying that Deliveroo provides abundant jobs every year and has mature operating mechanism, but excessive automation leads to some problems, like inefficient matching process since dishonesty by riders, unreasonable work intensification and the irresponsible actions to workers by the platform. Based on the existing matching algorithm between riders and orders and salary system in Deliveroo, this paper mainly focuses on the matching algorithm of Deliveroo, and finds that current situation is not friendly to riders even influence the working performances. This paper discusses the existing problems and puts forward some suggestions to improve this situation, so as to make the work environment be more friendly to riders and improve people’s life to be more convenient.

Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 6th International Seminar on Education, Management and Social Sciences (ISEMSS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 December 2022
ISBN
10.2991/978-2-494069-31-2_137
ISSN
2352-5398
DOI
10.2991/978-2-494069-31-2_137How to use a DOI?
Copyright
© 2022 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Qiushi Yao
PY  - 2022
DA  - 2022/12/29
TI  - Food Delivery Platform in the United Kingdom: The Flexible Matching of Deliveroo
BT  - Proceedings of the 2022 6th International Seminar on Education, Management and Social Sciences (ISEMSS 2022)
PB  - Atlantis Press
SP  - 1176
EP  - 1180
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-31-2_137
DO  - 10.2991/978-2-494069-31-2_137
ID  - Yao2022
ER  -