Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023)

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From a National Perspective: The Development of Smart Tourism Destinations in Indonesia

Authors
Poeti Nazura Gulfira Akbar1, *, Cintaku Hening Telaga Wibowo1
1Department of Tourism Business Management, Vocational Program, Universitas Indonesia, Depok, Indonesia
*Corresponding author. Email: poeti.nazura@ui.ac.id
Corresponding Author
Poeti Nazura Gulfira Akbar
Available Online 31 October 2023.
DOI
10.2991/978-2-38476-132-6_72How to use a DOI?
Keywords
smart tourism city; smart destination; digitalization; public policy; urban tourism
Abstract

As the hub of the government and the economy in Indonesia, Jakarta is expected to lead the way in the growth of this industry. In order to meet this expectation in the fourth industrial revolution and the era of digitization, Jakarta’s tourism industry needs to be supported by a number of ICT applications that can both improve the competitiveness of the city’s tourism industry and the tourist experience for visitors. As a means of achieving this objective, the idea of a “Smart Tourism City” has gained popularity. This concept essentially aims for smart tourist governance in terms of attractiveness, accessibility, digitization readiness, sustainability, and partnerships. The purpose of this study is to understand national strategies via interviews with four important informants from the Ministry of Tourism and Creative Economy. The results have shown that the ministry has primarily used three strategies: creating strategies and a policy framework for the use of technology in tourism, working together and cooperatively with different stakeholders, and creating and utilizing digital infrastructure in tourist destinations.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
31 October 2023
ISBN
10.2991/978-2-38476-132-6_72
ISSN
2352-5398
DOI
10.2991/978-2-38476-132-6_72How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Poeti Nazura Gulfira Akbar
AU  - Cintaku Hening Telaga Wibowo
PY  - 2023
DA  - 2023/10/31
TI  - From a National Perspective: The Development of Smart Tourism Destinations in Indonesia
BT  - Proceedings of the 6th International Conference on Vocational Education Applied Science and Technology (ICVEAST 2023)
PB  - Atlantis Press
SP  - 857
EP  - 865
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-132-6_72
DO  - 10.2991/978-2-38476-132-6_72
ID  - Akbar2023
ER  -