The Influence of Perceived Organizational Support and Internal Communication toward Work Engagement

DOI

10.2991/icosop-17.2018.44How to use a DOI?

Keywords

Work Engagement, Perceived Organizational Support, Internal Communication, Labor-Intensive Industry

Abstract

Human resources become themain capital for labor-intensive industries. Further, work engagement has emerged as one of the most critical factors to create acompetitive advantage on human resource. Developing work engagement needs areciprocal relationship between organization and employee. The present study aimed to explore the influence of perceived organizational support and internal communication toward work engagement. Using quantitative approach with convenience sampling method, this study involves 201 permanent employees in a labor-intensive industry engaged in manufacturing. Data collection technique used was survey method by distributing the scale consisting of work engagement scale, perceived organizational support scale and internal communication scale. Multiple regression was utilized to analyze these research data. The result revealed that perceived organizational support and internal communication significant and positively influenced work engagement. It meant the higher level of work engagement the stronger organizational support perceived by theemployee and the more effective internal communication. The implication of this study will help theorganization in enhancing work engagement level on anemployee by optimizing perceived organizational support and internal communication effectiveness.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Friyanka Sitorus
PY  - 2017/12
DA  - 2017/12
TI  - The Influence of Perceived Organizational Support and Internal Communication toward Work Engagement
BT  - Proceedings of the 2nd International Conference on Social and Political Development (ICOSOP 2017)
PB  - Atlantis Press
SP  - 280
EP  - 287
SN  - 2352-5398
UR  - https://doi.org/10.2991/icosop-17.2018.44
DO  - 10.2991/icosop-17.2018.44
ID  - Sitorus2017/12
ER  -