Proceedings of the 1st International Conference on Social and Political Development (ICOSOP 2016)

The Consequences of Workplace Bullying Toward Employee Organizational Citizenship Behavior

Authors
Mr Zulkarnain, Eka Danta Jaya Ginting, Ferry Novliadi, Agnes Oktavia Sebayang
Corresponding Author
Mr Zulkarnain
Available Online November 2016.
DOI
10.2991/icosop-16.2017.42How to use a DOI?
Keywords
Workplace bullying, work-related bullying, personal bullying, physical intimidation, organizational citizenship behavior
Abstract

Pleasant or unpleasant experiences in the workplace appear to have an immense impact on organizational citizenship behavior. This study comes up with two research objectives. First is to find out the consequences of workplace bullying toward employee organizational citizenship behavior. Second is to find out the determinants of organizational citizenship behavior based on typical of workplace bullying such as work related bullying, personal bullying and physical intimidation. There were 150 public service employees involved in this study. The results showed that workplace bullying negatively impacted toward organizational citizenship behavior. Based on stepwise analysis, it showed that work related bullying; personal bullying and physical intimidation were contributed to decreasing of organizational citizenship behavior. Implication of this study are expected to provide an understanding of how workplace bullying impacted to employee organizational citizenship behavior and it could be the guidelines for the policy makers for implementation of better human resource policy.

Copyright
© 2017, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st International Conference on Social and Political Development (ICOSOP 2016)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
November 2016
ISBN
10.2991/icosop-16.2017.42
ISSN
2352-5398
DOI
10.2991/icosop-16.2017.42How to use a DOI?
Copyright
© 2017, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Mr Zulkarnain
AU  - Eka Danta Jaya Ginting
AU  - Ferry Novliadi
AU  - Agnes Oktavia Sebayang
PY  - 2016/11
DA  - 2016/11
TI  - The Consequences of Workplace Bullying Toward Employee Organizational Citizenship Behavior
BT  - Proceedings of the 1st International Conference on Social and Political Development (ICOSOP 2016)
PB  - Atlantis Press
SP  - 287
EP  - 295
SN  - 2352-5398
UR  - https://doi.org/10.2991/icosop-16.2017.42
DO  - 10.2991/icosop-16.2017.42
ID  - Zulkarnain2016/11
ER  -