Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018)

User Resistance to Use E-Parking System in Indonesia from the Status Quo Bias Theory Perspective: Evidence from Padang City, West Sumatera Province

Authors
Henri Agustin, Ade Elsa Betavia
Corresponding Author
Henri Agustin
Available Online July 2019.
DOI
10.2991/icobame-18.2019.41How to use a DOI?
Keywords
e-parking system; user resistence; status quo bias; Padang city
Abstract

E-parking system offers four advantages than conventional parking system, which are transparency, accountability, improving the quality of public services, and quality design. Unfortunately, the implementation of the e-parking system in Padang City failed, because it only runs less than 1 year. This study aims to explain user resistance to e-parking system in Padang City using the status quo bias theory. The sample of the study were 113 vehicle owner who parked their vehicles on Pondok, Permindo and Niaga roads; which designated as pilot project of e-parking system in Padang city. A field survey was conducted to collect data and multiple regression analysis was used to analyze the data by using SPSS. This study found that switching cost had positive influence on user resistance to use e-parking system. On the other hand, mimetic pressure has negative influence on user resistance to use e-parking system in Padang city.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018)
Series
Advances in Economics, Business and Management Research
Publication Date
July 2019
ISBN
10.2991/icobame-18.2019.41
ISSN
2352-5428
DOI
10.2991/icobame-18.2019.41How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Henri Agustin
AU  - Ade Elsa Betavia
PY  - 2019/07
DA  - 2019/07
TI  - User Resistance to Use E-Parking System in Indonesia from the Status Quo Bias Theory Perspective: Evidence from Padang City, West Sumatera Province
BT  - Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018)
PB  - Atlantis Press
SP  - 186
EP  - 190
SN  - 2352-5428
UR  - https://doi.org/10.2991/icobame-18.2019.41
DO  - 10.2991/icobame-18.2019.41
ID  - Agustin2019/07
ER  -