Key Success Factors of Enterprise Importing ERP System-Taking Electronic Information Motherboard Manufacturing Company as an Example

DOI

10.2991/icmess-18.2018.16How to use a DOI?

Keywords

Customer relationship management (CRM); Business process reengineering; Case study; System implementing

Abstract

This paper first gathers and analyzes the relevant literature to understand methods for successful implementation of ERP system. Next, it deeply investigates the methodology as well as the development process of a local motherboard manufacturing company. In this study, some in-depth interviews are conducted to the project members including personnel of the information department and the counseling company. This research also analyzes relevant issues relating to the ERP implementation and operation of this case company by means of direct observation. It also compares the differences of system development processes and key project factors between the case company and the best practice company from Oracle. Though the above discusses, we can reach two conclusions on this study: (1) There is a high-level correlation between the well organizational structure and the success of ERP implementation, (2) The strong support from the ERP consulting company is a critical factor for the company to implement the system successfully.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Chu Fang
PY  - 2018/06
DA  - 2018/06
TI  - Key Success Factors of Enterprise Importing ERP System-Taking Electronic Information Motherboard Manufacturing Company as an Example
BT  - Proceedings of the 2018 2nd International Conference on Management, Education and Social Science (ICMESS 2018)
PB  - Atlantis Press
SP  - 75
EP  - 78
SN  - 2352-5398
UR  - https://doi.org/10.2991/icmess-18.2018.16
DO  - 10.2991/icmess-18.2018.16
ID  - Fang2018/06
ER  -