Studying on the factors of improving the quality competitiveness of service-oriented manufacturing

DOI

10.2991/ichssd-19.2019.41How to use a DOI?

Keywords

service-oriented manufacturing; quality competitiveness model; influencing factors

Abstract

On the basis of analyzing the difference between service-oriented manufacturing and traditional manufacturing in quality management, this paper summarizes the new characteristic elements of service manufacturing quality management, makes a comprehensive analysis of these elements from the system point of view, uses the System Dynamics method, establishes the dynamic model of service manufacturing quality competitiveness system, collects valid data, verifies the validity of the model, Through the dynamic simulation and sensitivity analysis of the model, the paper finally gets: cloud computing and big data ability, enterprise visibility, investment and R & D expense ratio, complaint processing satisfaction rate is the key factor to improve the quality competitiveness of service manufacturing, and put forward relevant suggestions.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Ping Gu
AU  - Jinyuan Bao
AU  - Jiaxuan Wang
PY  - 2019/07
DA  - 2019/07
TI  - Studying on the factors of improving the quality competitiveness of service-oriented manufacturing
BT  - Proceedings of the 2019 4th International Conference on Humanities Science and Society Development (ICHSSD 2019)
PB  - Atlantis Press
SP  - 204
EP  - 209
SN  - 2352-5398
UR  - https://doi.org/10.2991/ichssd-19.2019.41
DO  - 10.2991/ichssd-19.2019.41
ID  - Gu2019/07
ER  -