Legal Protection in Online Buy and Sell Agreements for Consumers

DOI

10.2991/icglow-19.2019.35How to use a DOI?

Keywords

Legal Protection, Online Sale and Purchase Agreement, Consumer

Abstract

The online sale and purchase agreement has a characteristic that the media used is the internet so that business people and consumers do not have to meet directly, that is, carried out on behalf of the parties. This condition on the one hand benefits consumers, because consumers have many choices to get goods purchased but on the other hand violations of consumer rights are very risky, problems that can occur in online transactions, among others, namely that the quality of goods that are not suitable, defective, does not match the agreement. An empirical juridical approach method. This research was conducted in Semarang, Pekalongan, and Magelang. The selection of three cities in Central Java is based on the purposive sampling method. Data obtained through interviews, questionnaires, and literature studies. Primary data, secondary data. Qualitative analysis. The results of the study show that the main principles of online buying and selling agreements in Central Java still prioritize trust. Legal protection is identical to the protection of consumer rights as stipulated in Article 4 of Act Number 8 of 1999.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Dharu Triasih
AU  - B. Rini Heryanti
AU  - Endah Pujiastuti
PY  - 2019/10
DA  - 2019/10
TI  - Legal Protection in Online Buy and  Sell Agreements for Consumers
BT  - Proceedings of the 3rd International Conference on Globalization of Law and Local Wisdom (ICGLOW 2019)
PB  - Atlantis Press
SP  - 136
EP  - 138
SN  - 2352-5398
UR  - https://doi.org/10.2991/icglow-19.2019.35
DO  - 10.2991/icglow-19.2019.35
ID  - Triasih2019/10
ER  -