Ethical Disputes of AI Surveillance: Case Study of Amazon
These authors contributed equally.
- DOI
- 10.2991/aebmr.k.220307.220How to use a DOI?
- Keywords
- Artificial intelligence; Camera Surveillance; Business ethics; Employee satisfaction; Amazon
- Abstract
Contemporarily, artificial intelligence (AI) has been widely adopted in business practices. Amazon, as one of the leaders in this field, has applied such technology into the camera surveillance to monitor its delivery drivers. Although it brings about numerous benefits including but not limited to transportation safety guarantee and delivery effectiveness, it also initiates huge controversies with respect to the privacy issues and ethical concerns. In this case, this study analyses the pros and cons of AI application in the workplace. Based on the analysis, we put forward several recommendations to help the organization to reach a win-win situation for both employers and employees. This study would contribute to the theoretical domain of business ethics pertaining AI and practically shed light on enhancing employee satisfaction while ensuring the benefits of emergent technologies.
- Copyright
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Yuanyu Bao AU - Wenlin Li AU - Yuxin Ye AU - Quanwei Zhang PY - 2022 DA - 2022/03/26 TI - Ethical Disputes of AI Surveillance: Case Study of Amazon BT - Proceedings of the 2022 7th International Conference on Financial Innovation and Economic Development (ICFIED 2022) PB - Atlantis Press SP - 1339 EP - 1343 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.220307.220 DO - 10.2991/aebmr.k.220307.220 ID - Bao2022 ER -