Evaluation of E-Rapor Usability using Usability Testing Method

DOI

10.2991/iceri-18.2019.15How to use a DOI?

Keywords

e-rapor, usability testing, effectiveness, efficiency, satisfaction.

Abstract

E-rapor is a desktop-based application used to process students' final grades. There are some obstacles in using e-rapor, so it is necessary to evaluate of usability aspects using usability testing method. The purpose of this study was to evaluate e-rapor from the use side of effectiveness, efficiency, and user satisfaction. The population in this study is 577 people. The sampling technique used was a stratified random sampling with a total sample of 30 people (15 novice users and 15 expert users). Data collection techniques in this study using performance measurement, think aloud, and SUS questionnaires. The method used for data analysis is descriptive statistics and t-test. The results of this study show that: (1) e-rapor is not effective in terms of usage, because there are still many errors made by the user in completing the task (with completion rate <90%), (2) e-rapor in terms of use is efficient, because there is no time difference in completing the task on the user's novice and expert (not significant with ρ <0.05), (3) unsatisfied user in using e-rapor, with mean score of SUS 64,26 <68. Recommendations for improvement of e-rapor in this research are: (1) improvements in data base design, (2) the need for additional help modules on e-rapor, and (3) improvements in import and export value format features.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Rasyid Wirasasmiata
AU  - Muhammad Uska
PY  - 2019/07
DA  - 2019/07
TI  - Evaluation of E-Rapor Usability using Usability Testing Method
BT  - Proceedings of the 6th International Conference on Educational Research and Innovation (ICERI 2018)
PB  - Atlantis Press
SP  - 343
EP  - 346
SN  - 2352-5398
UR  - https://doi.org/10.2991/iceri-18.2019.15
DO  - 10.2991/iceri-18.2019.15
ID  - Wirasasmiata2019/07
ER  -