A Study of Problems Faced by Indonesian Employees at PT. Doosan Jaya Sukabumi in Writing English Business Documents
- DOI
- 10.2991/aebmr.k.220204.041How to use a DOI?
- Keywords
- Writing Skills; English Business Documents; Problems in English Writing
- Abstract
This study aims to investigate problems faced by Indonesian employees at PT. Doosan Jaya Sukabumi in writing English business documents. The investigation aimed to identify the primary issues and recommend improving the employees’ English writing skills. Purposive and quota sampling strategies were used in the study. The total number of respondents was 32, and they worked in industries such as accountancy, sales and marketing, logistics, and production, all of which commonly employ English in the workplace. Due to a shortage of time, our research focussed on finding challenges with writing business e-mails, letters, and reports. The results suggest that at PT. Doosan Jaya Sukabumi’s most prevalent problems with drafting business e-mails were the lack of advanced vocabulary and grammatical knowledge. At the same time, poor time management, clarity, and tone words had become the most common problems faced by the employees in writing business letters. The significant problem that the employees dealt with in writing their reports was the lack of knowledge of business writing. They faced difficulties in constructing sentences and paragraphs properly. According to the result of the study, the employees in the mentioned departments are advised to take an English writing course at the language center, have the corporation give in-house training in English writing skills, or do self-study.
- Copyright
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - Lina Herlina PY - 2022 DA - 2022/02/10 TI - A Study of Problems Faced by Indonesian Employees at PT. Doosan Jaya Sukabumi in Writing English Business Documents BT - Proceedings of the International Conference on Economics, Management and Accounting (ICEMAC 2021) PB - Atlantis Press SP - 378 EP - 383 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.220204.041 DO - 10.2991/aebmr.k.220204.041 ID - Herlina2022 ER -