A Study on Thai Taxi Drivers' Cross-cultural Communication Problems and Challenges

DOI

10.2991/icefs-17.2017.45How to use a DOI?

Keywords

cross-cultural communication, Thai taxi drivers, economic growth

Abstract

This study investigates Thai taxi drivers' cross-cultural communication problems and challenges by synthesizing the research findings from two related studies: (1) a classroom investigation of Thai taxi drivers' communication challenges and (2) a study on Thai taxi drivers' English language competence (Thadphoothon, 2014, 2016). The findings reveal that Thai taxi drivers, as stakeholders in the growth of the Thai economy, have a lower level of English competence and they experience three cross-cultural communication challenges in language, cultural, and attitudinal domains. Effort to improve their English skills needs to take into consideration the nature of their work and their work conditions.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Janpha Thadphoothon
PY  - 2017/01
DA  - 2017/01
TI  - A Study on Thai Taxi Drivers' Cross-cultural Communication Problems and Challenges
BT  - Proceedings of the 2017 International Conference on Economics, Finance and Statistics (ICEFS 2017)
PB  - Atlantis Press
SP  - 366
EP  - 373
SN  - 2352-5428
UR  - https://doi.org/10.2991/icefs-17.2017.45
DO  - 10.2991/icefs-17.2017.45
ID  - Thadphoothon2017/01
ER  -