Proceedings of the International Conference on Administrative Science (ICAS 2017)

Analysis of Business Information Services Innovation in Bantaeng, South Sulawesi

Authors
Badu Ahmad
Corresponding Author
Badu Ahmad
Available Online November 2017.
DOI
10.2991/icas-17.2017.10How to use a DOI?
Keywords
innovation, public service, business license, local government, Indonesia
Abstract

This article aims to explain how public service innovation forms in business licenses in local government in Indonesia. For this purpose the study was conducted in Bantaeng district, South Sulawesi Province, Indonesia. The research was conducted using qualitative so that data collection techniques include observation, in-depth interview, and focus group discussion. The result of the research shows that service innovation applied in bantaeng district has the purpose of providing satisfactory business permit services for the community through various main policies such as changing employee behavior, delivery of permits to applicant's home, and utilization of information technology. Innovation made it was able to encourage the acceleration of business license services. We can conclude that there is a positive trend of regions in Indonesia in an effort to improve public services more efficiently and effectively in the second decade of democratization in the country.

Copyright
© 2017, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Administrative Science (ICAS 2017)
Series
Advances in Economics, Business and Management Research
Publication Date
November 2017
ISBN
10.2991/icas-17.2017.10
ISSN
2352-5428
DOI
10.2991/icas-17.2017.10How to use a DOI?
Copyright
© 2017, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Badu Ahmad
PY  - 2017/11
DA  - 2017/11
TI  - Analysis of Business Information Services Innovation in Bantaeng, South Sulawesi
BT  - Proceedings of the International Conference on Administrative Science (ICAS 2017)
PB  - Atlantis Press
SP  - 45
EP  - 47
SN  - 2352-5428
UR  - https://doi.org/10.2991/icas-17.2017.10
DO  - 10.2991/icas-17.2017.10
ID  - Ahmad2017/11
ER  -