Proceedings of the Third International Conference on Economic and Business Management (FEBM 2018)

The Importance of Business Process Outsourcing for the Competitiveness of Hotel Enterprises in the Process of Corporate Globalization on the Polish Market

Authors
Małgorzata Sztorc
Corresponding Author
Małgorzata Sztorc
Available Online December 2018.
DOI
10.2991/febm-18.2018.65How to use a DOI?
Keywords
Outsourcing; Competitiveness; Hospitality; Business model
Abstract

The paper presents the way in which hotel enterprises operate and how they delegate business functions and processes related indirectly to their core activities to external entities. Currently, the process of progressive corporate globalization can be observed in the Polish market. This phenomenon intensifies competition among hotels, in particular, on the part of significant rivals, namely global hotel concerns. Therefore hotels in their pursuit to increase their performance and competitiveness search for effective methods of organization and management. Among modern concepts of management, outsourcing deserves attention. Its growing significance among enterprises makes it an important management tool applied more and more often to non-productive business functions and processes of hotel enterprises. The aim of the paper is to present the type of tasks that are of key importance for the application of outsourcing in the modelling of business processes when creating the competitiveness of hotel enterprises operating during corporate globalization. The research shows that outsourcing can be used in many areas of hotel operations. As a result of the separation and delegation of specific tasks, an entity may focus on the execution of its core activities. The study indicates the benefits of building competitiveness through the implementation of the concept of outsourcing in the process of enterprise management. This increases the flexibility of operation from the perspective of corporate globalization.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the Third International Conference on Economic and Business Management (FEBM 2018)
Series
Advances in Economics, Business and Management Research
Publication Date
December 2018
ISBN
978-94-6252-623-5
ISSN
2352-5428
DOI
10.2991/febm-18.2018.65How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Małgorzata Sztorc
PY  - 2018/12
DA  - 2018/12
TI  - The Importance of Business Process Outsourcing for the Competitiveness of Hotel Enterprises in the Process of Corporate Globalization on the Polish Market
BT  - Proceedings of the Third International Conference on Economic and Business Management (FEBM 2018)
PB  - Atlantis Press
SP  - 287
EP  - 292
SN  - 2352-5428
UR  - https://doi.org/10.2991/febm-18.2018.65
DO  - 10.2991/febm-18.2018.65
ID  - Sztorc2018/12
ER  -