The Importance of Business Process Outsourcing for the Competitiveness of Hotel Enterprises in the Process of Corporate Globalization on the Polish Market
- 10.2991/febm-18.2018.65How to use a DOI?
- Outsourcing; Competitiveness; Hospitality; Business model
The paper presents the way in which hotel enterprises operate and how they delegate business functions and processes related indirectly to their core activities to external entities. Currently, the process of progressive corporate globalization can be observed in the Polish market. This phenomenon intensifies competition among hotels, in particular, on the part of significant rivals, namely global hotel concerns. Therefore hotels in their pursuit to increase their performance and competitiveness search for effective methods of organization and management. Among modern concepts of management, outsourcing deserves attention. Its growing significance among enterprises makes it an important management tool applied more and more often to non-productive business functions and processes of hotel enterprises. The aim of the paper is to present the type of tasks that are of key importance for the application of outsourcing in the modelling of business processes when creating the competitiveness of hotel enterprises operating during corporate globalization. The research shows that outsourcing can be used in many areas of hotel operations. As a result of the separation and delegation of specific tasks, an entity may focus on the execution of its core activities. The study indicates the benefits of building competitiveness through the implementation of the concept of outsourcing in the process of enterprise management. This increases the flexibility of operation from the perspective of corporate globalization.
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Małgorzata Sztorc PY - 2018/12 DA - 2018/12 TI - The Importance of Business Process Outsourcing for the Competitiveness of Hotel Enterprises in the Process of Corporate Globalization on the Polish Market BT - Proceedings of the Third International Conference on Economic and Business Management (FEBM 2018) PB - Atlantis Press SP - 287 EP - 292 SN - 2352-5428 UR - https://doi.org/10.2991/febm-18.2018.65 DO - 10.2991/febm-18.2018.65 ID - Sztorc2018/12 ER -