Analysis of Human Resource Information System Implementation and Employee Trust in Employee Satisfaction and Performance

DOI

10.2991/978-94-6463-525-6_63How to use a DOI?

Keywords

H.R. Information System; Employee Trust; Employee Satisfaction; Employee Performance

Abstract

This study aims to analyze the effect of system implementation on Employee Trust (X4) in superiors and Employee Satisfaction (Y1) in the subsidiary of BUMN Petrokopindo Cipta Selaras, East Java. The variables studied included Service Quality (X1), Information Quality (X2), System Quality (X3), Employee Trust (X4), Employee Trust (Y1), and Employee Performance (Y2) as the final results. Quantitative methods were used in this study using the Partial Least Squares Structural Equation Modeling (PLS-SEM) version 4 analysis tool. Data was collected through a survey of employees at a subsidiary of BUMN Petrokopindo Cipta Selaras, East Java. Seven hypotheses were tested through data analysis using the PLS-SEM approach. The trials were carried out twice to ensure the validity and stability of the results. The results of this study reveal that Service Quality (X1), Information Quality (X2), and System Quality (X3) have a significant positive impact on Employee Trust (X4). Furthermore, Employee Trust (X4) has a positive and significant influence on Employee Satisfaction (Y1). These findings indicate that exemplary system implementation can affect employee trust and satisfaction perceptions. Furthermore, Employee Satisfaction (Y1) has a positive and significant impact on Employee Performance (Y2). This underscores the importance of employee satisfaction in stimulating better performance. These findings provide valuable insights for organizational management to design more effective system implementation strategies, focusing on factors such as service quality, information quality, and system quality.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Riyadi
AU  - Yara Rani
AU  - Nurohman Fahrozi
PY  - 2024
DA  - 2024/10/29
TI  - Analysis of Human Resource Information System Implementation and Employee Trust in Employee Satisfaction and Performance
BT  - Proceedings of the 2023 Brawijaya International Conference (BIC 2023)
PB  - Atlantis Press
SP  - 568
EP  - 575
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-525-6_63
DO  - 10.2991/978-94-6463-525-6_63
ID  - 2024
ER  -