The Acceptance of Mobile Health Application for Older People in Indonesia

DOI

10.2991/aebmr.k.210928.091How to use a DOI?

Keywords

m-health application, older people

Abstract

The higher percentage of cell phone usage amid the elderly people in Indonesia has unblocked the opportunity to benefit the health services online during the New Normal. In spite of cell phones consumption as well as learning the possible benefit of it to improve the healthcare services, the usage and acceptance of such technology amongst the older people is significantly low. The fact that less studies have been conducted to explore and acknowledge the elderly’s perspective toward the acceptance of m-health application services. This is the first study to combine UTAUT and TAM models to predict the BI (behavioral intention) to use m-health application in Indonesia. This research aims to find the key factors that effects the older people’s acceptance of the m-health application. An online survey method with quantitative approach was used by questionnaire in Google document platform due to the pandemic of Covid-19. Data collection was performed by using the questionnaire sent to around 200 participants (93% confidence level and 7% margin of error according to Slovin) whose age 50 years and above residing in 5 big cities in Indonesia. Data analysis was using the second generation multivariate tools (SEM) and analyzed by AMOS software. The findings show that PU and PEOU significantly influenced the elderly’s intention to use m-health application, with the positive relationship between SI and BI. SI indicated the highest predictor following PEOU to behavioral intention amongst the other constructs. Therefore, in order to enhance the awareness and acceptance on m-health services, it is necessary to target the productive family members as the agent of change. It is better that m-health to be easy to use in order to attract the elderly people to use it.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Shinta Happy Yustiari
PY  - 2021
DA  - 2021/09/30
TI  - The Acceptance of Mobile Health Application for Older People in Indonesia
BT  - Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020)
PB  - Atlantis Press
SP  - 480
EP  - 485
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210928.091
DO  - 10.2991/aebmr.k.210928.091
ID  - Yustiari2021
ER  -