Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022)

Online Consulting Service System Design

Authors
Umi Anugerah Izzati1, *, Miftahul Jannah1, Bachtiar Bachri1, Himawan Wismanadi1
1Surabaya State University, Surabaya, Indonesia
*Corresponding author. Email: umianugerah@unesa.ac.id
Corresponding Author
Umi Anugerah Izzati
Available Online 17 January 2023.
DOI
10.2991/978-2-494069-35-0_78How to use a DOI?
Keywords
Planning; System; Service; Online Consultation
Abstract

In everyday life, every individual has experienced problems. The increasing variety of problems in daily life makes every individual need consulting service with the psychologist profession. However, not all individuals who need consulting services are willing to get face-to-face services. In this regard, the design of an online consulting service system is made that can make individuals do online consultations wherever they are. This study aims to design an online consulting service system in order to make it easier for the public to get consulting services widely. The method used is Research and Development. The model used is a prototype and data is collected through observation, interviews and literature study. The results of this study indicate that the design of an online consulting service system can be arranged.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
17 January 2023
ISBN
10.2991/978-2-494069-35-0_78
ISSN
2352-5398
DOI
10.2991/978-2-494069-35-0_78How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Umi Anugerah Izzati
AU  - Miftahul Jannah
AU  - Bachtiar Bachri
AU  - Himawan Wismanadi
PY  - 2023
DA  - 2023/01/17
TI  - Online Consulting Service System Design
BT  - Proceedings of the Unima International Conference on Social Sciences and Humanities (UNICSSH 2022)
PB  - Atlantis Press
SP  - 638
EP  - 642
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-35-0_78
DO  - 10.2991/978-2-494069-35-0_78
ID  - Izzati2023
ER  -