The Effect of Perceived Security, Ease of Use and Perceived Usefulness on Intention to Use Towards Mobile Payment Services in Indonesia

DOI

10.2991/assehr.k.201209.010How to use a DOI?

Keywords

Perceived Security, Ease of Use, Perceived Usefulness), Intention to Use, Payment Service

Abstract

This study aims to understand the impact of perceived security, perceived usefulness, and perceived ease of use on intention to use among Indonesians in the e-payment sector. This study implements survey method, in which a total of 106 respondents participated in this study. All data then were analyzed using PLS-SEM method using SmartPLS 3.2.8 software. Based on the results of the data analysis, it could be concluded that perceived usefulness, perceived ease of use, and perceived security had a positive impact on consumers’ intention to use e-payment services in Indonesia. The results of this study could be implemented in order to raise and increase e-payment companies’ awareness and understanding toward the importance role of perceived usefulness, perceived security and perceived ease of use in stimulating people’s intention to use e-payment services in daily purchasing activities.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Keni Keni
AU  - Hendry Tjoe
AU  - Nicholas Wilson
AU  - Edi Surya Negara
PY  - 2020
DA  - 2020/12/12
TI  - The Effect of Perceived Security, Ease of Use and Perceived Usefulness on Intention to Use Towards Mobile Payment Services in Indonesia
BT  - Proceedings of the 2nd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2020)
PB  - Atlantis Press
SP  - 78
EP  - 84
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201209.010
DO  - 10.2991/assehr.k.201209.010
ID  - Keni2020
ER  -