The Effect of Emotional Intelligence, Teamwork, Organizational Culture and Empathy on Employee Performance

DOI

10.2991/assehr.k.220407.120How to use a DOI?

Keywords

emotional intelligence; teamwork; organizational culture and empathy for employee performance

Abstract

This study aims to analyze the effect of emotional intelligence, teamwork, organizational culture, and empathy on employee performance in the Credit Card Rescue Unit (SKPK). The population in this study amounted to 35 employees. The sample used is as many as 35 respondents. The sampling method uses a saturated sample. Data collection methods using survey methods, with the research instrument is a questionnaire—data analysis method using Partial Least Square (PLS). The results of this study indicate that the emotional intelligence variable has a significant positive effect on employee performance. Teamwork has a significant positive effect on employee performance; organizational culture positively affects employee performance. Empathy has a significant positive effect on employee performance.

Copyright

© 2022 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article distributed under the CC BY-NC 4.0 license.

Download article (PDF)

TY  - CONF
AU  - C. Catur Widayati
AU  - Agus Arijanto
AU  - Magita Magita
AU  - Dina Septiana
PY  - 2022
DA  - 2022/04/23
TI  - The Effect of Emotional Intelligence, Teamwork, Organizational Culture and Empathy on Employee Performance
BT  - Proceedings of the 4th Social and Humanities Research Symposium (SoRes 2021)
PB  - Atlantis Press
SP  - 584
EP  - 588
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220407.120
DO  - 10.2991/assehr.k.220407.120
ID  - Widayati2022
ER  -