Analysis of Influencing Factors of Hotel Employees' Turnover Intention Based on Web Text

DOI

10.2991/978-2-38476-178-4_13How to use a DOI?

Keywords

Hotel staff turnover; Turnover rate; Text analysis

Abstract

With the development of hotel and catering industry, reducing the turnover tendency of hotel employees has become an important task in the industry. This paper collects a large number of text comments related to the hotel employees' employment or resignation related to hotel employees' emotional attitudes and other comments on many hotel forums and hotel-related websites, as well as organizes the data, and analyzes and processes the collected data, and obtains the data processing result. According to the results of data processing, the influencing factors that affect the turnover intention of hotel employees are obtained, and suggestions for employee turnover are put forward for reference.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Hao Dong
AU  - Yanjun Liu
AU  - linfeng Dong
PY  - 2023
DA  - 2023/12/30
TI  - Analysis of Influencing Factors of Hotel Employees' Turnover Intention Based on Web Text
BT  - Proceedings of the 2023 3rd International Conference on Social Development and Media Communication (SDMC 2023)
PB  - Atlantis Press
SP  - 104
EP  - 109
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-178-4_13
DO  - 10.2991/978-2-38476-178-4_13
ID  - Dong2023
ER  -