Proceedings of the 2026 6th International Conference on Public Management and Intelligent Society (PMIS 2026)

2026 6th International Conference on Public Management and Intelligent Society (PMIS 2026)

📍Xiamen, China🗓️ 24-26 April 2026
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Structural Drivers of Supply Chain Resilience in Chain Restaurant Enterprises: Evidence from Cotti Coffee

Authors
Huijie Zhuang1, Yi Zeng1, *
1School of Transportation Engineering, East China Jiaotong University, Nanchang, 330013, Jiangxi, China
*Corresponding author. Email: wapuzy@163.com
Corresponding Author
Yi Zeng
Available Online 6 July 2026.
DOI
10.2991/978-94-6239-721-7_14How to use a DOI?
Keywords
supply chain resilience; chain catering enterprises; influencing factors; DEMATEL-ISM method; Cotti Coffee
Abstract

Against the backdrop of increasing global supply chain uncertainty and frequent disruptive events, this study takes Cotti Coffee (Enterprise A) as the research object and constructs a supply chain resilience evaluation system comprising four dimensions and 25 secondary indicators. An integrated IT2TrFN-DEMATEL-MMDE-ISM-MICMAC framework is employed to analyze causal relationships and hierarchical structures among influencing factors. Results indicate that supply concentration risk (C5) is the fundamental driving factor at the bottom level (L7) of the ISM hierarchy (Ci = 1.5539), and emergency response speed (C15) has the highest centrality (Mi = 2.9465). The MMDE method objectively determines the threshold (λ = 0.0910), and MICMAC analysis classifies the 25 factors into four strategic categories. The findings provide practical references for chain catering enterprises to identify key resilience drivers and formulate targeted management strategies.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2026 6th International Conference on Public Management and Intelligent Society (PMIS 2026)
Series
Advances in Engineering Research
Publication Date
6 July 2026
ISBN
978-94-6239-721-7
ISSN
2352-5401
DOI
10.2991/978-94-6239-721-7_14How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Huijie Zhuang
AU  - Yi Zeng
PY  - 2026
DA  - 2026/07/06
TI  - Structural Drivers of Supply Chain Resilience in Chain Restaurant Enterprises: Evidence from Cotti Coffee
BT  - Proceedings of the 2026 6th International Conference on Public Management and Intelligent Society (PMIS 2026)
PB  - Atlantis Press
SP  - 146
EP  - 151
SN  - 2352-5401
UR  - https://doi.org/10.2991/978-94-6239-721-7_14
DO  - 10.2991/978-94-6239-721-7_14
ID  - Zhuang2026
ER  -