Proceedings of the Seventh Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2021)

The Effect of Interpersonal Communication and Work Motivation on Employee Performance in Padang City Regional Company Offices (PDAM)

Authors
Azani Zkriati Luky1, Tri Kurniawati2, Efni Cerya3
1,2,3Universitas Negeri Padang, Padang, Indonesia
*Corresponding Author Email: ririnluky@gmail.com
Corresponding Author
Azani Zkriati Luky
Available Online 23 November 2021.
DOI
10.2991/aebmr.k.211117.083How to use a DOI?
Keywords
Employee Performance; Interpersonal Communication; Work Motivation
Abstract

The purpose of this study was to analyze: (1) The effect of interpersonal communication towards work motivation, (2) The effect of interpersonal communication on employee performance, (3) The effect of work motivation on employee performance. The population of this research is 265 employees of the Regional Drinking Water Company (PDAM) of Padang City. The sampling technique for this study was the proportional random sampling technique with a total sample of 159 people. The data used is primary data and secondary data. The data analysis technique used is to use SPSS version 16.0 program for path analysis. The data analysis used is descriptive analysis and inductive analysis. Inductive analysis in this study includes (1) normality test (2) homogeneity (3) path analysis (4) t test (5) direct and indirect effect. The results showed that: (1) interpersonal communication had a positive effect on work motivation, where the effect of interpersonal communication on work motivation was 39% with a sig level of 0.000 <0.05. This means that when interpersonal communication increases the employee’s work motivation will also increase (2) interpersonal communication has a significant positive effect on employee performance, where the effect of interpersonal communication on performance is 51.9% with a sig level of 0.00 <0.05. This means that if interpersonal communication increases, employee performance will also increase. (3) Work motivation has a significant positive impact on employee performance, where the effect of work motivation on performance is 29.4% with a sig level of 0.000 <0.05. This means that if work motivation increases, employee performance will also increase.

Copyright
© 2021 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the Seventh Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
23 November 2021
ISBN
978-94-6239-457-5
ISSN
2352-5428
DOI
10.2991/aebmr.k.211117.083How to use a DOI?
Copyright
© 2021 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Azani Zkriati Luky
AU  - Tri Kurniawati
AU  - Efni Cerya
PY  - 2021
DA  - 2021/11/23
TI  - The Effect of Interpersonal Communication and Work Motivation on Employee Performance in Padang City Regional Company Offices (PDAM)
BT  - Proceedings of the Seventh Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2021)
PB  - Atlantis Press
SP  - 367
EP  - 375
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.211117.083
DO  - 10.2991/aebmr.k.211117.083
ID  - Luky2021
ER  -