A Study on the Impact of Psychological Contract on Turnover Intention: A Case Study of Employees in High Star Hotels

DOI

10.2991/mmetss-19.2019.145How to use a DOI?

Keywords

Normative psychological contract, Interpersonal psychological contract, Developmental psychological contract, Turnover intention

Abstract

Based on the background that the problem of high turnover rate of hotel employees can not be effectively solved, this study combs the relevant theoretical literature on psychological contract, turnover intention and their relationship, and conducts a questionnaire survey on 334 employees from high-star hotels from December 2018 to January 2019. Through correlation analysis and linear regression analysis, the results show that psychological contract has a moderate correlation with hotel employees' turnover intention, and psychological contract has a significant negative impact on Hotel employees' turnover intention. Therefore, this study puts forward relevant suggestions from the perspective of psychological contract, in order to help hotels reduce employee turnover intention, so as to effectively reduce the hotel employee turnover rate.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Chiawei Chao
PY  - 2019/10
DA  - 2019/10
TI  - A Study on the Impact of Psychological Contract on Turnover Intention: A Case Study of Employees in High Star Hotels
BT  - Proceedings of the 2019 4th International Conference on Modern Management, Education Technology and Social Science (MMETSS 2019)
PB  - Atlantis Press
SP  - 711
EP  - 715
SN  - 2352-5398
UR  - https://doi.org/10.2991/mmetss-19.2019.145
DO  - 10.2991/mmetss-19.2019.145
ID  - Chao2019/10
ER  -