Exploring User Participation Intention and Behavior in Immersive Intangible Cultural Heritage Digital Museums

DOI

10.2991/978-2-38476-297-2_115How to use a DOI?

Keywords

Digital museum; Kano model; User willingness; Intangible cultural heritage

Abstract

This paper explores the user requirements of immersive digital museum of intangible cultural heritage with Kano model, 28 questions were identified through interviews and expert consultation, divided into four categories, 318 valid questionnaires were collected through questionnaire star, and the reliability was tested by SPSS 27. The results show that museum design optimization should prioritize the improvement of necessary and expected attributes, increase charm attributes, and flexible treatment of non-differentiated attributes, which provides a basis for user demand analysis and product optimization, improves user experience and satisfaction, and provides reference guidance for demand understanding and service optimization.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Zhongnan Yan
AU  - Mengni Wang
AU  - Jinfeng Zhang
PY  - 2024
DA  - 2024/10/31
TI  - Exploring User Participation Intention and Behavior in Immersive Intangible Cultural Heritage Digital Museums
BT  - Proceedings of the 2024 8th International Seminar on Education, Management and Social Sciences (ISEMSS 2024)
PB  - Atlantis Press
SP  - 954
EP  - 966
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-297-2_115
DO  - 10.2991/978-2-38476-297-2_115
ID  - Yan2024
ER  -