A Study on factors determinant of satisfaction in the use of e-learning on Telekomunikasi Indonesia Tbk

DOI

10.2991/isclo-15.2016.39How to use a DOI?

Keywords

e-Learning - learning completion, learning penetration

Abstract

Nowadays, e-Learning is one of the media that becomes the mainstay of several companies in Indonesia. Service coverage, speed, ease of measurement, effectiveness and efficiency are some of the reasons why e-Learning is thus expected to be the solution of delivery and media dissemination of knowledge and information for all corporate entities. The implementation of e-learning in Telkom Indonesia has a weakness just like in the education system in general, i.e. the completion of the educational process. One of the drawbacks of e-Learning that appears in Telkom Indonesia is a penetration level that has not been so encouraging. This study developed an integrated model with several sub variabel such as : courses, technology,design, marketing, management support, organizational culture, real need, time to learn, support, mandatory usage and incentives. This study wanted to find out the factors that influence satisfaction the implementation of e-Learning in this company. By knowing the influencing factors, it is expected that the implementation of the strategy implemented to be more precise and have a solid foundation for the development of implementation.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Rozak Laksmana Abdulkadir
AU  - Ade Irma Susanty
PY  - 2016/03
DA  - 2016/03
TI  - A Study on factors determinant of satisfaction in the use of e-learning on Telekomunikasi Indonesia Tbk
BT  - Proceedings of the 3rd International Seminar and Conference on Learning Organization (isclo-15)
PB  - Atlantis Press
SP  - 211
EP  - 214
SN  - 2352-5398
UR  - https://doi.org/10.2991/isclo-15.2016.39
DO  - 10.2991/isclo-15.2016.39
ID  - Abdulkadir2016/03
ER  -