Issues in Coaching and Mentoring in Basic Training for Civil Servant Candidates: A Qualitative Study

DOI

10.2991/assehr.k.211028.122How to use a DOI?

Keywords

Coaching; Mentoring; Basic Training

Abstract

Coaching dan mentoring are widely used as learning methods not only for private employees but also for civil servant candidates. Before becoming a civil servant in any Government institution in Indonesia, one should participate in compulsory training named Basic Training. Based on Regulation of the Head of State Administration Agency Number 12 of 2018, coaching and mentoring are used as one method of distance learning in addition to that of classical learnings. In its implementation during the habituation stage, some issues arose when performing both coaching and mentoring, since they involve a close relationship between coach and coachee also mentor and mentee. This research aims to identify those issues to enable all parties in coaching and mentoring to be aware of the immerging issues, as well as providing them some alternative solutions. Deep interviews with 5 training participants and 1 training organizer were undertaken to gather sufficient information. A qualitative approach was performed using triangulation to conclude the research. The research found that the majority of issues regarding coaching and mentoring are related to the role of coach and mentor in facilitating the learning activity such as the different understanding of how to conduct coaching and mentoring, overlapping between coaching and mentoring, mentor having an insufficient understanding of how to conduct mentoring, mentors urging mentee to follow their opinion, etc. However, by performing coaching and mentoring, the training participants were encouraged to think about, express, and discuss the new ideas with their coach and mentor as well as discover solutions to the problems at work. Thus, the advantages of coaching and mentoring as a learning method are confirmed aside from some issues that emerged.

Copyright

© 2021 The Authors. Published by Atlantis Press SARL.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Lisa Nazifah
PY  - 2021
DA  - 2021/11/11
TI  - Issues in Coaching and Mentoring in Basic Training for Civil Servant Candidates: A Qualitative Study
BT  - Proceedings of the 1st International Conference Of Education, Social And Humanities (INCESH 2021)
PB  - Atlantis Press
SP  - 226
EP  - 232
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.211028.122
DO  - 10.2991/assehr.k.211028.122
ID  - Nazifah2021
ER  -