Importance-Performance Analysis on Smart Village Implementation in Tikusan Village, Bojonegoro Regency

DOI

10.2991/978-2-38476-152-4_183How to use a DOI?

Keywords

Importance; Performance; Smart Village

Abstract

Tikusan Village Government providing digital-based public services as the initiative of the Village Head, when the COVID-19 pandemic hit in 2020. One of the strong reasons for implementing digital-based public services is the policy of the central government which requires social distancing. This policy affects the public service process which usually must be done face to face, then this policy forces people at Tikusan Village to stay at home. The purpose of this study was to analyze the relationship between the quality of human resources of village officials and digital literacy of village officials on the implementation of Smart Village principles through the Importance-Performance Analysis (IPA) method using the Smart Village concept as the research dimension. This research uses a cross-sectional design that is used to study the relationship between independent variables and dependent variables by taking measurements at the same time (point time approach). We used questionnaires distributed offline and online to get responses from respondents. The results showed that a large part of the community had felt good public services. Through the Importance-Performance Indicator, the results found that many people have felt the good public services in Tikusan Village and this must be maintained. There are also things that the community considers not too important, so the community hopes that it is better to just eat what must be maintained.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Galih W. Pradana
AU  - Muhammad Farid Ma’ruf
AU  - Revienda Anita Fitrie
AU  - Wara Mustika Pudyaning Ratri
AU  - Muhamad Khalid Abdillah
PY  - 2023
DA  - 2023/12/19
TI  - Importance-Performance Analysis on Smart Village Implementation in Tikusan Village, Bojonegoro Regency
BT  - Proceedings of the International Joint Conference on Arts and Humanities 2023 (IJCAH 2023)
PB  - Atlantis Press
SP  - 1811
EP  - 1822
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-152-4_183
DO  - 10.2991/978-2-38476-152-4_183
ID  - Pradana2023
ER  -