Proceedings of the 2016 International Forum on Management, Education and Information Technology Application

Statistical Analysis on the Quality of China’s Key Services in 2014

Authors
Huali Cai, Yawei Jiang, Heliang Song
Corresponding Author
Huali Cai
Available Online January 2016.
DOI
https://doi.org/10.2991/ifmeita-16.2016.1How to use a DOI?
Keywords
Key services, quality situation, customer satisfaction
Abstract
With the rapid growth of China’s service industries, the supporting role of quality has become increasingly prominent. With a view to mastering the quality situation of service industries in a dynamic way and promoting high-quality efficient and sustainable development, the author makes a statistical analysis on the quality of China’s key services in 2014 in terms of customer satisfaction, brand growth and other dimensions.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Proceedings
2016 International Forum on Management, Education and Information Technology Application
Part of series
Advances in Social Science, Education and Humanities Research
Publication Date
January 2016
ISBN
978-94-6252-166-7
ISSN
2352-5398
DOI
https://doi.org/10.2991/ifmeita-16.2016.1How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Huali Cai
AU  - Yawei Jiang
AU  - Heliang Song
PY  - 2016/01
DA  - 2016/01
TI  - Statistical Analysis on the Quality of China’s Key Services in 2014
BT  - 2016 International Forum on Management, Education and Information Technology Application
PB  - Atlantis Press
SN  - 2352-5398
UR  - https://doi.org/10.2991/ifmeita-16.2016.1
DO  - https://doi.org/10.2991/ifmeita-16.2016.1
ID  - Cai2016/01
ER  -