Statistical Analysis on the Quality of Chinaâ€™s Key Services in 2014
Huali Cai, Yawei Jiang, Heliang Song
Available Online January 2016.
- https://doi.org/10.2991/ifmeita-16.2016.1How to use a DOI?
- Key services, quality situation, customer satisfaction
- With the rapid growth of Chinaâ€™s service industries, the supporting role of quality has become increasingly prominent. With a view to mastering the quality situation of service industries in a dynamic way and promoting high-quality efficient and sustainable development, the author makes a statistical analysis on the quality of Chinaâ€™s key services in 2014 in terms of customer satisfaction, brand growth and other dimensions.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Huali Cai AU - Yawei Jiang AU - Heliang Song PY - 2016/01 DA - 2016/01 TI - Statistical Analysis on the Quality of Chinaâ€™s Key Services in 2014 BT - 2016 International Forum on Management, Education and Information Technology Application PB - Atlantis Press SN - 2352-5398 UR - https://doi.org/10.2991/ifmeita-16.2016.1 DO - https://doi.org/10.2991/ifmeita-16.2016.1 ID - Cai2016/01 ER -